[q45] GPU lockup (EIR: 0x00000010 ESR: 0x00000011 PGTBL_ER: 0x00000002 IPEHR: 0x01000000)

[Antoine RODRIGUEZ]

Binary package hint: xserver-xorg-video-intel

Xubuntu : 11.04
Arch : x64
Install base : beta 1
lsb_release -rd :
Description: Ubuntu Natty (development branch)
Release: 11.04

apt-cache policy xserver-xorg-video-intel
xserver-xorg-video-intel:
  Installed: 2:2.14.0-4ubuntu6
  Candidate: 2:2.14.0-4ubuntu6
  Version table:
 *** 2:2.14.0-4ubuntu6 0
        500 http://mx.archive.ubuntu.com/ubuntu/ natty/main amd64 Packages
        100 /var/lib/dpkg/status

Action :
I've done only a dist-upgrade (11/04/2011 - 06h15 am) and this bug appeared when I restarted.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu6
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Chipset: q45
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1440x900 1280x1024 1280x1024 1440x900 1280x800 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
 edid-base64: AP///////wAQrDygTDFKODETAQMOKRp47u6Vo1RMmSYPUFS/74CVAHFPgYCVD4EAAQEBAQEBmimg0FGEIjBQmDYAmP8QAAAcAAAA/wA0TUdZRjlDMjhKMUwKAAAA/ABERUxMIDE5MDlXCiAgAAAA/QA4Sx5TDgAKICAgICAgALc=
Date: Mon Apr 11 12:20:07 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DuplicateSignature: (EIR: 0x00000010 ESR: 0x00000011 PGTBL_ER: 0x00000002 IPEHR: 0x01000000)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e12] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0276]
   Subsystem: Dell Device [1028:0276]
InstallationMedia: Xubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. OptiPlex 960
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=67034bc4-50f1-48ee-a15f-970848291860 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=67034bc4-50f1-48ee-a15f-970848291860 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+4ubuntu3
 libdrm2 2.4.23-1ubuntu6
 xserver-xorg-video-intel 2:2.14.0-4ubuntu6
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [q45] GPU lockup (EIR: 0x00000010 ESR: 0x00000011 PGTBL_ER: 0x00000002 IPEHR: 0x01000000)
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/31/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0F428D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 960
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 4 Series Chipset DRAM Controller [8086:2e10] (rev 03)
     Subsystem: Dell Device [1028:0276]
00:02.0 VGA compatible controller [0300]: Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e12] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0276]

[Bryce Harrington (bryce)]

Hey connetport,

You filed this bug report against natty, but I see it's still open and
doesn't appear to have much activity recently. So, now that oneiric
is released and stable, this may be a good point for you to upgrade
and re-test if this issue is still present there.

If it's solved in the new release and you think it's worth backporting
the fix, please indicate that. Or if having the fix in the new release
is good enough, feel free to close out the bug (or let us know and we'll
close it.)

If it's not solved, leave the bug report open. I can't promise we'll
get to it (we get way more bugs filed than we can usually get to), but
your testing and feedback can help out if and when we do.

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.