Update button is greyed out

Bug #75733 reported by Allan Lewis
2
Affects Status Importance Assigned to Milestone
mail-notification (Ubuntu)
Fix Released
Undecided
Unassigned
Edgy
Fix Released
Undecided
Unassigned

Bug Description

I'm using the latest version of mail-notification in Edgy and, for some reason, the update button on the right-click menu is greyed out (i.e. disabled). I've been using this applet for a while and it's worked fine so far - I only use it to check my main account, which is on an IMAP server.

I tried re-installing from Synaptic and that didn't help. I could try "removing completely"/purging and re-installing if no-one's aware of this bug - but that can wait.

Tags: update
Revision history for this message
Allan Lewis (een4aml) wrote :

I ran mail-notification with the "-i" option and got the following output:
-----------
mail-notification-INFO: Leeds Mail: resolving een4aml.imap.leeds.ac.uk
mail-notification-INFO: Leeds Mail: connecting to een4aml.imap.leeds.ac.uk (129.11.21.12) port 143
mail-notification-INFO: Leeds Mail: connected successfully
mail-notification-INFO: Leeds Mail: < * OK [CAPABILITY IMAP4REV1 LITERAL+ SASL-IR LOGIN-REFERRALS] mailgrp2 IMAP4rev1 2006c.374 at Thu, 14 Dec 2006 11:04:15 +0000 (GMT)
mail-notification-INFO: Leeds Mail: > a000 LOGIN "een4aml" "richie41"
mail-notification-INFO: Leeds Mail: < a000 OK [CAPABILITY IMAP4REV1 LITERAL+ IDLE UIDPLUS NAMESPACE MAILBOX-REFERRALS BINARY UNSELECT SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND] User een4aml authenticated
mail-notification-INFO: Leeds Mail: > a001 EXAMINE "INBOX"
mail-notification-INFO: Leeds Mail: < * 626 EXISTS
mail-notification-INFO: Leeds Mail: < * 0 RECENT
mail-notification-INFO: Leeds Mail: < * OK [UIDVALIDITY 1122575355] UID validity status
mail-notification-INFO: Leeds Mail: < * OK [UIDNEXT 6809] Predicted next UID
mail-notification-INFO: Leeds Mail: < * FLAGS (NonJunk Junk $MDNSent $Forwarded \Answered \Flagged \Deleted \Draft \Seen)
mail-notification-INFO: Leeds Mail: < * OK [PERMANENTFLAGS ()] Permanent flags
mail-notification-INFO: Leeds Mail: < a001 OK [READ-ONLY] EXAMINE completed
mail-notification-INFO: Leeds Mail: > a002 SEARCH UNSEEN
mail-notification-INFO: Leeds Mail: < * SEARCH
mail-notification-INFO: Leeds Mail: < a002 OK SEARCH completed
mail-notification-INFO: Leeds Mail: > a003 IDLE
mail-notification-INFO: Leeds Mail: < + Waiting for DONE
mail-notification-INFO: Leeds Mail: < * OK Timeout in 30 minutes
----------------
(The last line appeared a few minutes after the rest.)

So, it seems that my IMAP server has returned an "IDLE" but the applet is waiting for a "DONE"...

Revision history for this message
Allan Lewis (een4aml) wrote :

Ok, I worked this one out myself :)

It's just that the IDLE function doesn't work properly - either in the applet or on my IMAP server. Simple!

Revision history for this message
Roberto Sarrionandia (rbs-tito) wrote :

The applet needs to give the user confirmation of the IDLE signal and stop waiting.

Is it still greyed out after it hits timeout?

Revision history for this message
Roberto Sarrionandia (rbs-tito) wrote :

Fixed as of gnome 2.20

Changed in mail-notification:
status: New → Fix Released
status: New → Fix Released
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