ubuntuone crashes with DBusException

Bug #756713 reported by Erdem
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubuntuone-control-panel (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-control-panel

When I try to run ubuntuone it doesn't respond with these error messages:

ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
ERROR:ubuntuone.controlpanel.gtk.gui:Error handler received: (DBusException(dbus.String(u'Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1'),),), {}
INFO:ubuntuone.controlpanel.gtk.gui:Shutting down...

Also it crashes with default locale.

$ locale
LANG=tr_TR.UTF-8
LANGUAGE=tr_TR:en
LC_CTYPE="tr_TR.UTF-8"
LC_NUMERIC="tr_TR.UTF-8"
LC_TIME="tr_TR.UTF-8"
LC_COLLATE="tr_TR.UTF-8"
LC_MONETARY="tr_TR.UTF-8"
LC_MESSAGES="tr_TR.UTF-8"
LC_PAPER="tr_TR.UTF-8"
LC_NAME="tr_TR.UTF-8"
LC_ADDRESS="tr_TR.UTF-8"
LC_TELEPHONE="tr_TR.UTF-8"
LC_MEASUREMENT="tr_TR.UTF-8"
LC_IDENTIFICATION="tr_TR.UTF-8"
LC_ALL=

$ ubuntuone-control-panel-gtk

Traceback (most recent call last):
  File "/usr/bin/ubuntuone-control-panel-gtk", line 33, in <module>
    from ubuntuone.controlpanel.gtk.gui import main
  File "/usr/lib/pymodules/python2.7/ubuntuone-control-panel/ubuntuone/controlpanel/gtk/gui.py", line 53, in <module>
    from ubuntuone.controlpanel import (DBUS_BUS_NAME, DBUS_PREFERENCES_PATH,
  File "/usr/lib/pymodules/python2.7/ubuntuone-control-panel/ubuntuone/controlpanel/backend.py", line 27, in <module>
    from ubuntuone.controlpanel import dbus_client
  File "/usr/lib/pymodules/python2.7/ubuntuone-control-panel/ubuntuone/controlpanel/dbus_client.py", line 28, in <module>
    from ubuntuone.platform.linux import dbus_interface as sd_dbus_iface
  File "/usr/lib/pymodules/python2.7/ubuntuone-client/ubuntuone/platform/linux/dbus_interface.py", line 32, in <module>
    from ubuntuone.syncdaemon.interaction_interfaces import (
  File "/usr/lib/pymodules/python2.7/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py", line 24, in <module>
    from ubuntuone.syncdaemon.action_queue import Download, Upload
  File "/usr/lib/pymodules/python2.7/ubuntuone-client/ubuntuone/syncdaemon/action_queue.py", line 29, in <module>
    import simplejson
  File "/usr/lib/python2.7/dist-packages/simplejson/__init__.py", line 109, in <module>
    from decimal import Decimal
  File "/usr/lib/python2.7/decimal.py", line 3715, in <module>
    val = globals()[globalname]
KeyError: 'ROUND_CEiLiNG'

$ lsb_release -rd
Description: Ubuntu Natty (development branch)
Release: 11.04

$ apt-cache policy ubuntuone-control-panel
ubuntuone-control-panel:
  Kurulu: 0.9.5-0ubuntu1
  Aday: 0.9.5-0ubuntu1
  Sürüm tablosu:
 *** 0.9.5-0ubuntu1 0
        500 http://tr.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

I also added the screenshot of the problem.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubuntuone-control-panel-gtk 0.9.5-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: fglrx
Architecture: i386
Date: Sun Apr 10 20:17:41 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110409)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=tr_TR:en
 LANG=tr_TR.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-control-panel
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Erdem (farukerdemoncel) wrote :
description: updated
Revision history for this message
Erdem (farukerdemoncel) wrote :
Revision history for this message
Roman Yepishev (rye) wrote :

Hello,

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 467397, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Revision history for this message
Mehmet (mehmeteribol) wrote :

Hi. The other bug effect with Turkish locale but i use LC_ALL=C and it still give me same error. Its not about turkish locale i think. This is error.
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.controlpanel:/preferences: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend exited with status 1

By the way, the Ubuntuone-control-panel opens but it does not accept my password(i tried over and over). Thanks.

Revision history for this message
Mehmet (mehmeteribol) wrote :

Can ony one help us. We can't use Ubuntu One on 11.04. Ubuntu One project is not a joke but we never use it with no problem.

Revision history for this message
patrick samples (ptrakk) wrote :

i'm installing everything related to the dbus to see if that fixes it

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