[Dell Latitude 2110] Garbled display after restore from hibernation

Bug #754969 reported by Daniel Manrique
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Canonical Kernel Team
Natty
Triaged
Medium
Canonical Kernel Team
Oneiric
Triaged
Medium
Unassigned

Bug Description

Steps to reproduce:
- Put the system into hibernation.
- Press power button to restart and restore from hibernation.

Expected result:
- System restores correctly and display is usable

Actual result:
- The left 3/4 of the screen is black (or black with some miscellaneous garbling). To restore a functioning display, one has to put the system into sleep (for instance, by closing the lid), and on resuming from suspend, the display is restored correctly.

I tried grabbing a screenshot but the screenshot doesn't show the corruption or garbling on the screen. Also of note, the mouse pointer is visible even in the black portion of the screen.

This was tested to occur on Natty with 2.6.38-8 kernel, also with a 2.6.35-28 kernel from Maverick (to rule out a regression) and a mainline kernel from here: http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2011-04-08-natty/linux-image-2.6.39-999-generic_2.6.39-999.201104080911_i386.deb

I'll attach a picture in a few minutes.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.41
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1040 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6dfc000 irq 47'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,10280461,00100100'
   Controls : 13
   Simple ctrls : 8
Date: Fri Apr 8 15:30:34 2011
HibernationDevice: RESUME=UUID=42e52d53-9f10-43c3-9e90-7b027c32b23c
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
MachineType: Dell Inc. Latitude 2110
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=d3df57d5-fcdc-4e12-baca-e02aeb5c1fec ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.49
SourcePackage: linux
StagingDrivers: brcm80211
Title: [STAGING]
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X06
dmi.board.name: MOE3C2
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX06:bd01/25/2010:svnDellInc.:pnLatitude2110:pvr:rvnDellInc.:rnMOE3C2:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude 2110
dmi.sys.vendor: Dell Inc.

Revision history for this message
Daniel Manrique (roadmr) wrote :
Revision history for this message
Daniel Manrique (roadmr) wrote :

I tested Ubuntu 10.04 on this system (kernel 2.6.32-28.55), this kernel hibernates correctly and restores the screen without issues. Tagging with regression.

tags: added: regression
Revision history for this message
Ara Pulido (ara) wrote :

Assigning to the Platform QA team.
Medium importance, as the hibernate option will be hidden in Natty.

Changed in linux (Ubuntu):
assignee: nobody → Canonical Platform QA Team (canonical-platform-qa)
importance: Undecided → Medium
Changed in linux (Ubuntu Natty):
status: New → Triaged
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

milestoned to natty-updates.

~JFo

Changed in linux (Ubuntu Natty):
milestone: none → natty-updates
Changed in linux (Ubuntu Natty):
assignee: Canonical Platform QA Team (canonical-platform-qa) → nobody
Revision history for this message
Herton R. Krzesinski (herton) wrote :

Daniel, as 2.6.32 works, would be great if you could test mainline builds from http://kernel.ubuntu.com/~kernel-ppa/mainline/, beginning with 2.6.32 and testing each later version, to isolate in which version the bug started to show up. It may help later to isolate the issue, or be a good starting point for a bisect.

Revision history for this message
Daniel Manrique (roadmr) wrote :

Oops, just realized I'd neglected to attach the promised picture. Notice the cursor happily gliding over the black area of the screen, which doesn't redraw. The top bar on the black area on the screen is actually some garbly noise, not the actual panel.

I'll update on Monday with results on mainline build testing.

Thanks!

Changed in linux (Ubuntu Natty):
assignee: nobody → Canonical Kernel Team (canonical-kernel-team)
Changed in linux (Ubuntu Oneiric):
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Seth Forshee (sforshee) wrote :

This looks the same as bug #745304 -- same graphics chipset, same sort of corruption. Marking as a duplicate.

Revision history for this message
Carl Milette (carl-milette) wrote :

the kernel 2.6.38-9 from proposed fixes the problem on three Dell Latitude 2110, one Dell Mini 10 and one Acer Aspire One ZG8 that were affected by this bug

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