Update Manager crashed while downloading/installing updates

[Mathilda Young]

Binary package hint: update-manager

I installed Lubuntu 11.04 beta 1, and Update Manager crashed after installing updates.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: update-manager 1:0.147.1
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
Date: Mon Apr 4 13:12:42 2011
ExecutablePath: /usr/bin/update-manager
InstallationMedia: Lubuntu 11.04 "Natty Narwhal" - i386 (20101203)
InterpreterPath: /usr/bin/python2.7
ProcCmdline: /usr/bin/python2.7 /usr/bin/update-manager
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SegvAnalysis: Skipped: missing required field "Disassembly"
Signal: 11
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Mathilda Young (gtrsdk)]

It appears that the updates did finish. Just opened a terminal and ran dist-upgrade, which didn't have anything to upgrade.

[Apport retracing service (apport)]

StacktraceTop:
 PyErr_Fetch (p_type=0xbfffbd7c, p_value=0xbfffbd78, p_traceback=0xbfffbd74) at ../Python/errors.c:249
 instance_dealloc (inst=0x8bde84c) at ../Objects/classobject.c:637
 tupledealloc (op=0x8bde5cc) at ../Objects/tupleobject.c:220
 child_watch_dnotify (data=0x8920e50) at /build/buildd/pygobject-2.28.3/glib/glibmodule.c:355
 g_source_callback_unref (cb_data=0x8b72118) at /build/buildd/glib2.0-2.28.5/./glib/gmain.c:1332

[RedSingularity (redsingularity)]

Thanks for taking the time to report this. Can you run the update-manager in a terminal and paste the error output?

[RedSingularity (redsingularity)]

Since there is no personal info/passwords in this report, I am removing the 'private' mark.

[Mathilda Young (gtrsdk)]

Sure, what do I have to do to do that?

[RedSingularity (redsingularity)]

Just open a terminal and type in:

update-manager

then press enter. It should spit out a lot of lines. Copy them and paste them to your next post.

[Mathilda Young (gtrsdk)]

I wasn't able to get the lines from when it runs updates, but here are the
lines:
ERROR:root:importing aptdaemon
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/__init__.py",
line 48, in get_backend
    from InstallBackendAptdaemon import InstallBackendAptdaemon
  File
"/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py",
line 7, in <module>
    from aptdaemon.gtkwidgets import AptProgressDialog
ImportError: No module named gtkwidgets

[RedSingularity (redsingularity)]

Hmm, did update-manager crash when you did this or did it run as expected?

[Mathilda Young (gtrsdk)]

It ran as expected. I will have to wait till updates are available. Then I
will be able to have it crash.

[RedSingularity (redsingularity)]

Ok, next time it crashes attach the file /var/log/apt/term.log

[Mathilda Young (gtrsdk)]

I ran it in terminal again, and here is the output (it did crash)

ERROR:root:importing aptdaemon
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/__init__.py", line 48, in get_backend
    from InstallBackendAptdaemon import InstallBackendAptdaemon
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 7, in <module>
    from aptdaemon.gtkwidgets import AptProgressDialog
ImportError: No module named gtkwidgets
Segmentation fault

[Mathilda Young (gtrsdk)]

It crashed as soon as updates were installed. I'll upload term.log in a few minutes.

[Mathilda Young (gtrsdk)]

Here is the file

[RedSingularity (redsingularity)]

Whats the output of:

apt-cache policy python-aptdaemon

[Mathilda Young (gtrsdk)]

I recently changed /etc/apt/sources.list so it is set for Oneiric, so the output might not be very helpful.

python-aptdaemon:
  Installed: 0.41+bzr646-0ubuntu2
  Candidate: 0.41+bzr646-0ubuntu2
  Version table:
 *** 0.41+bzr646-0ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
        100 /var/lib/dpkg/status

[RedSingularity (redsingularity)]

How about:

apt-cache policy python-aptdaemon-gtk

[RedSingularity (redsingularity)]

Have any updates on the problem?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Mathilda Young (gtrsdk)]

It still crashes after installing updates.

[Mathilda Young (gtrsdk)]

python-aptdaemon-gtk:
  Installed: (none)
  Candidate: 0.41+bzr657-0ubuntu1.1
  Version table:
     0.41+bzr657-0ubuntu1.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
     0.41+bzr646-0ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

That is what apt-cache policy python-aptdaemon-gtk produces.

[RedSingularity (redsingularity)]

Run the following and make sure it installs successfully:

sudo apt-get install python-aptdaemon-gtk

Then see if the update-manager crashes anymore.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Launchpad Janitor (janitor)]

[Expired for update-manager (Ubuntu) because there has been no activity for 60 days.]