Latitude E6510 : No Touchpad driver

[Elephantman]

On Natty Beta1, the Touchpad is not recognized, says synaptics driver is not installed correctly but since xserver-xorg-input-synaptics is installed, it seems it should work.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6+4ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
Architecture: amd64
Date: Sun Apr 3 18:58:58 2011
DistroCodename: natty
DistroVariant: kubuntu
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 LANGUAGE=
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to natty on 2011-03-30 (4 days ago)
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu1
---
Architecture: amd64
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: kubuntu
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Package: xorg 1:7.6+4ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Tags: natty kubuntu
Uname: Linux 2.6.38-7-generic x86_64
UpgradeStatus: Upgraded to natty on 2011-03-30 (4 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu1
---
Architecture: amd64
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: kubuntu
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Package: xorg 1:7.6+4ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Tags: natty kubuntu
Uname: Linux 2.6.38-7-generic x86_64
UpgradeStatus: Upgraded to natty on 2011-03-30 (4 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu1
---
Architecture: amd64
DistroRelease: Ubuntu 11.04
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Package: xserver-xorg-input-synaptics 1.3.99+git20110116.0e27ce3a-0ubuntu10
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Tags: natty
Uname: Linux 2.6.38-7-generic x86_64
UpgradeStatus: Upgraded to natty on 2011-03-30 (5 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

[Fabio Marconi (fabiomarconi)]

Hello
can you pleads run ina terminal
apport-collect -p xorg 749508
thanks
Fabio

[Elephantman (elephantman)]

apport information

[Elephantman (elephantman)]

apport information

[Timo Aaltonen (tjaalton)]

please try again and accept apport sending your logfiles. Run just 'apport-collect 749508'.

[Elephantman (elephantman)]

apport information

[Elephantman (elephantman)]

Seems like it doesn't collect anything else.

[Ed S (ed-spittles)]

Can you manually attach at least your /var/log/Xorg.0.log ?

[Elephantman (elephantman)]

Sorry for the delay, here it is.

[Ed S (ed-spittles)]

(By the way, I'm just an innocent bystander with a superficially similar problem. My bug 755518 hasn't received any visible attention yet.)

You should probably refer to https://wiki.ubuntu.com/DebuggingTouchpadDetection

It'll probably be useful to attach these output files:
"""
In any case, good idea to include the outputs of the following commands:

$ cat /proc/bus/input/devices >~/devices
$ xinput --list > ~/xinput
"""
Your Xorg.0.log says an ALPS touchpad was found, not Synaptics:

[ 25.725] (II) config/udev: Adding input device ImPS/2 ALPS GlidePoint (/dev/input/event9)
[ 25.725] (**) ImPS/2 ALPS GlidePoint: Applying InputClass "evdev pointer catchall"
[ 25.725] (II) Using input driver 'evdev' for 'ImPS/2 ALPS GlidePoint'

and it looks like you might need this fix
https://confluence.nau.edu/display/~<email address hidden>/Recognize+ALPS+Touchpad+on+Dell+E6510+in+Ubuntu

same as bug 754344

[Elephantman (elephantman)]

Okay, how can I link this to the kernel packages so them people look into it ? It seems to be a known and resolved issue, so the patch maybe should be integrated upstream.

[Ed S (ed-spittles)]

This is a relevant upstream bug https://bugzilla.kernel.org/show_bug.cgi?id=14660 and there seems to be some difficulty in getting an acceptable fix in place.

Linus' tree as mirrrored here does not yet show any change in place: https://github.com/mirrors/linux-2.6/blob/master/drivers/input/mouse/alps.c

Someone from Dell did submit a (large) patch but it was not accepted. See http://www.google.co.uk/search?q=support+for+Intellimouse+Mode+in+ALPS+touchpad+on+Dell+E2

This has been running since August 2010. There seem to be issues concerning suspend/resume and the more general applicability of the solution. For a specific laptop, your best bet seems to be to apply the one-line change from bug 754344 (although that doesn't give you a fully featured touchpad)

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 550625, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.