[edgy] Thunderbird crashes

Bug #74419 reported by thegeeg
6
Affects Status Importance Assigned to Milestone
mozilla-thunderbird (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

... immediately upon startup in Ubuntu Edgy

Starting Thunderbird from the control panel or otherwise starts and then disappears immediately and then never comes back on again.

Revision history for this message
Lionel Porcheron (lionel.porcheron) wrote :

Can you check wether it is linked to your installation or your profile. Juste move your profile : mv .thunderbird .thunderbird.bak and try to launch again Thunderbird.

If no crash occurs, the problem is linked to your profile, otherwise, it is an installation problem.

Revision history for this message
tokj (tokj-deactivatedaccount) wrote :

Thank you for your bug report.

Please follow one of the procedures described here: https://wiki.ubuntu.com/DebuggingProgramCrash

to obtain a backtrace of the crash.

Cheers ;)

Changed in mozilla-thunderbird:
status: Unconfirmed → Needs Info
David Farning (dfarning)
Changed in mozilla-thunderbird:
assignee: nobody → mozillateam
importance: Undecided → Medium
David Farning (dfarning)
Changed in mozilla-thunderbird:
assignee: mozillateam → mozilla-bugs
Revision history for this message
randomwalker (randomwalker) wrote :

Same behavior for me. Tried removing profile. Now it crashes as soon as the first-run wizard is completed. The next time it crashes on startup.

I tried running it under gdb but 'mozilla-thunderbird' is a wrapper script, so gdb won't run it. I have no idea how to produce a backtrace. (Even though I have some experience debugging programs.) The documentation is woefully inadequate. I don't know how you can expect the average user to produce meaningful bug reports.

Revision history for this message
Alexander Sack (asac) wrote :

actually, since edgy you should be able to find a .crash file in /var/crash. If you submit that file we can take over. Can you still reproduce?

description: updated
Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Thank you for the bug report however this report lacks information we need to investigate it further. For this reason, we are now going to close the bug report - please feel free to reopen when you have more information at hand.

Further information can be found at [1].

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs

Changed in mozilla-thunderbird:
status: Incomplete → Invalid
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