BandLuxe_3.5G_HSPA_Adapter only works when mounted on ttyUSB0

[Eli]

I used BandLuxe broadband USB modem to access internet. It works quite well, but only when mounted on ttyUSB0 port. When mapped on other ports i.e. ttyUSB2, it fails to connect. I have two questions:
1) Is it a driver bug?
2) How can I force it to be mounted on the right port when connected? Today I just keep trying until it's mapped to ttyUSB0, which is quite frustrating.

Thanks, Eli.

[Fabio Marconi (fabiomarconi)]

Hello
Are you experiencing again this problems with the latest updates?
Thanks
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Eli (elitrou)]

Yes, the problem persists on Kubuntu 11.10.

[Fabio Marconi (fabiomarconi)]

Hello Eli
Please, with the device connected and working type in a terminal:

ubuntu-bug linux

Then reproduce the error, restore your system or use a wired net and attach here, using the button below 'Add attachment or patch' the files:
/var/log/kern.log
/var/log/kern.log.1
/var/log/dmesg
/var/log/dmesg.0

Thanks
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Eli (elitrou)]

Fabio, I've attached the files you've asked for. However I must to say that trying to connect to the Internet when the modem is mapped to ttyUSB2 doesn't cause a crash, but just fails to connect, although the cellular signal is detected.

[Fabio Marconi (fabiomarconi)]

from kern.log
Nov 5 23:27:43 eli-laptop kernel: [ 325.023159] option: option_instat_callback: error -84
Nov 5 23:27:43 eli-laptop kernel: [ 325.032108] usb 7-2: USB disconnect, device number 2
Nov 5 23:27:43 eli-laptop kernel: [ 325.032111] usb 7-2.1: USB disconnect, device number 4
Nov 5 23:27:43 eli-laptop kernel: [ 325.034144] option: option_instat_callback: error -108
Nov 5 23:27:43 eli-laptop kernel: [ 325.034300] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Nov 5 23:27:43 eli-laptop kernel: [ 325.034321] option 7-2.1:1.0: device disconnected
Nov 5 23:27:43 eli-laptop kernel: [ 325.034420] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Nov 5 23:27:43 eli-laptop kernel: [ 325.034435] option 7-2.1:1.1: device disconnected
Nov 5 23:27:43 eli-laptop kernel: [ 325.034516] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
Nov 5 23:27:43 eli-laptop kernel: [ 325.034532] option 7-2.1:1.2: device disconnected
Nov 5 23:27:46 eli-laptop kernel: [ 327.648062] usb 2-4: new high speed USB device number 11 using ehci_hcd
Nov 5 23:27:46 eli-laptop kernel: [ 327.783435] hub 2-4:1.0: USB hub found
Nov 5 23:27:46 eli-laptop kernel: [ 327.783809] hub 2-4:1.0: 4 ports detected
Nov 5 23:27:47 eli-laptop kernel: [ 328.566466] usb 2-4: USB disconnect, device number 11
Nov 5 23:27:47 eli-laptop kernel: [ 328.836053] usb 2-4: new high speed USB device number 12 using ehci_hcd
Nov 5 23:27:47 eli-laptop kernel: [ 328.970648] hub 2-4:1.0: USB hub found
Nov 5 23:27:47 eli-laptop kernel: [ 328.971503] hub 2-4:1.0: 4 ports detected
Nov 5 23:27:51 eli-laptop kernel: [ 333.148283] usb 2-4.1: new high speed USB device number 13 using ehci_hcd
Nov 5 23:27:51 eli-laptop kernel: [ 333.249373] scsi12 : usb-storage 2-4.1:1.0
Nov 5 23:27:52 eli-laptop kernel: [ 334.250202] scsi 12:0:0:0: CD-ROM BandRich CDROM 2.01 PQ: 0 ANSI: 4
Nov 5 23:27:52 eli-laptop kernel: [ 334.294700] sr1: scsi-1 drive
Nov 5 23:27:52 eli-laptop kernel: [ 334.295015] sr 12:0:0:0: Attached scsi CD-ROM sr1
Nov 5 23:27:52 eli-laptop kernel: [ 334.295211] sr 12:0:0:0: Attached scsi generic sg2 type 5
Nov 5 23:27:53 eli-laptop kernel: [ 334.430760] sr1: CDROM (ioctl) error, command: Get configuration 46 00 00 00 00 00 00 00 20 00
Nov 5 23:27:53 eli-laptop kernel: [ 334.430773] sr: Sense Key : Hardware Error [current]
Nov 5 23:27:53 eli-laptop kernel: [ 334.430778] sr: Add. Sense: No additional sense information
Nov 5 23:27:53 eli-laptop kernel: [ 334.453045] sr1: CDROM (ioctl) error, command: Get configuration 46 00 00 00 00 00 00 00 20 00
Nov 5 23:27:53 eli-laptop kernel: [ 334.453138] sr: Sense Key : Hardware Error [current]
Nov 5 23:27:53 eli-laptop kernel: [ 334.453143] sr: Add. Sense: No additional sense information
Nov 5 23:27:53 eli-laptop kernel: [ 334.468308] sr1: CDROM (ioctl) error, command: Get configuration 46 00 00 00 00 00 00 00 20 00
Nov 5 23:27:53 eli-laptop kernel: [ 334.468319] sr: Sense Key : Hardware Error [current]
Nov 5 23:27:53 eli-laptop kernel: [ 334.468323] sr: Add. Sense: No additional sense information
Nov 5 ...

[Brad Figg (brad-figg)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

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 Thank you for your help, we really do appreciate it.

[Launchpad Janitor (janitor)]

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