unity crashes when connecting iPhone

Bug #740016 reported by cedric
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Unity
Invalid
Low
Unassigned
unity (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: unity

Unity crashes when I connect my iphone, don't know if it is unity or compiz. The syslog shows ipheth & compiz segfault

Mar 22 08:26:45 cedric-usbdisk kernel: [ 87.408261] show_signal_msg: 24 callbacks suppressed
Mar 22 08:26:45 cedric-usbdisk kernel: [ 87.408273] iphone-set-info[1810]: segfault at 8 ip 003cd706 sp bfacb2a4 error 4 in libc-2.13.so[353000+15a000]
Mar 22 08:26:47 cedric-usbdisk kernel: [ 88.821537] compiz[1543]: segfault at 1ac ip 06554a48 sp bfc79910 error 4 in libunityshell.so[6500000+10c000]

tried with ipheth-utils installed and not installed => same issue
when running Natty with Classic Desktop, no crash.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: unity 3.6.6-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-7.37-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
DRM.card0.DVI.D.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 edid-base64: AP///////wANryYUAAAAAAwRAQOAHhN4CkeglFdPjCcnUFQAAAABAQEBAQEBAQEBAQEBAQEB5BsApVAgFzAwIDYAL74QAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBSNzY3RzhOMTQxSTMKAAAA/gAsQE1Wep/b/wEBCiAgAO0=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
Date: Tue Mar 22 08:49:45 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:
 vboxhost, 4.0.4, 2.6.38-7-generic, i686: installed
 vboxhost, 4.0.4, 2.6.38-6-generic, i686: installed
GraphicsCard:
 Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Dell Latitude D630 [1028:01f9]
   Subsystem: Dell Device [1028:01f9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
InstallationMedia_: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
InstallationMedia__: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
InstallationMedia___: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
MachineType: Dell Inc. Latitude D630
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=c6497d69-31ed-412c-a79f-5f184e3bcfe7 ro quiet splash vt.handoff=7
ProcVersionSignature_: Ubuntu 2.6.38-7.37-generic 2.6.38
ProcVersionSignature__: Ubuntu 2.6.38-7.37-generic 2.6.38
ProcVersionSignature___: Ubuntu 2.6.38-7.37-generic 2.6.38
Renderer: Unknown
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0KU184
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd06/20/2008:svnDellInc.:pnLatitudeD630:pvr:rvnDellInc.:rn0KU184:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D630
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.4-0ubuntu7
version.libdrm2: libdrm2 2.4.23-1ubuntu5
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu6

Revision history for this message
cedric (cedric) wrote :
Revision history for this message
Mikkel Kamstrup Erlandsen (kamstrup) wrote :

Hi Cedric thanks for reporting this bug. Unfortunately there's not stacktrace from Compiz in the auto collected bug data which is essential to debugging this.

It would be most helpful if you could switch to a virtual terminal (ctrl-alt-f1) and run 'unity -v --advanced-debug --log=unity-crash.txt' then switch back to the graphical session with ctrl-alt-f7 and do what you need to do to get Unity/Compiz crashing. After that restart your computer or something and attach the generated log file 'unity-crash.txt' to this bug.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in unity:
importance: Undecided → Low
status: New → Invalid
Changed in unity (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Revision history for this message
cedric (cedric) wrote :

here you go!
crash files are attached

Revision history for this message
cedric (cedric) wrote :
Revision history for this message
cedric (cedric) wrote :

attachment 1

Revision history for this message
cedric (cedric) wrote :

attachment 2

Revision history for this message
cedric (cedric) wrote :

iphone crash file

Revision history for this message
cedric (cedric) wrote :

problem with file upload...

Revision history for this message
cedric (cedric) wrote :

again

Revision history for this message
Sebastien Bacher (seb128) wrote :

the bug is likely a duplicate of a fixed issue and use ubuntu-bug to send crash files don't attach those to bugs

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