unable to get out of "hibernate"-mode

[marc raes]

laptop: DELL LATITUDE
ID: Ubuntu 6.10 edgy
problem: when I restart the laptop, after the "hibernate" option was used, I get a GUI that makes no sense, with vertical stripes, in colors, no fonts and with a cursor in the form of a striped square one can move around with the mouse. I simply can not get out of that one. I have to shut down the computer with the on/off button. Then, rebooting, I get the consolescreen with the following comment: "kill: Could not kill pid '1768'.No such process.' Then I have to use the on/off button again. When this occurred for the first time, I detected a program called "hibernate". I installed it with adept-manager, and, for a couple of times I got out of the hibernate mode, but then I lost the sound on my computer. I haven't the slightest idea why, but after a couple of logging-outs, "hibernate"-mode, I got the above situation permanently. Is it simply a hardware problem, or can it be fixed?

[Cristian Aravena Romero (caravena)]

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested from https://wiki.ubuntu.com/DebuggingACPI as separate attachments.

[Cristian Aravena Romero (caravena)]

Change Status of Unconfirmed to Needs Info.

[marc raes (marc-raes)]

Hi, don't know what more information I can give. Laptop C64O, Dell Latitude.
Hit button hibernate. Computer shuts down. But on restart, produces striped
desktop. Can't get out of that one. Sorry for my language: am Flemish,
Belgium and no technical computerknowledge whatsoever. Ubuntu-linux was a
friends gift. Installed fiesty now, so the current kernel is 2.6.20-8

>
> --
> unable to get out of "hibernate"-mode
> https://launchpad.net/bugs/73781
>

[Cristian Aravena Romero (caravena)]

Hi Marc,

Clicked in Aplicattion->Accesories->Console.

Write in console:
uname -a
and copy paste in report.

Write i console:
sudo lspci -vv
and copy paste in report.

Etc.

Please revise: https://wiki.ubuntu.com/DebuggingACPI

Thansk for you.

[marc raes (marc-raes)]

Hi, here is the information you asked for:
Linux marc-laptop 2.6.20-8-generic #2 SMP Tue Feb 13 05:18:42 UTC 2007 i686
GNU/Linux
00:00.0 Host bridge: Intel Corporation 82845 845 (Brookdale) Chipset Host
Bridge (rev 04)
00:01.0 PCI bridge: Intel Corporation 82845 845 (Brookdale) Chipset AGP
Bridge (rev 04)
00:1d.0 USB Controller: Intel Corporation 82801CA/CAM USB (Hub #1) (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 42)
00:1f.0 ISA bridge: Intel Corporation 82801CAM ISA Bridge (LPC) (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801CAM IDE U100 (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801CA/CAM AC'97
Audio Controller (rev 02)
00:1f.6 Modem: Intel Corporation 82801CA/CAM AC'97 Modem Controller (rev 02)
01:00.0 VGA compatible controller: ATI Technologies Inc Radeon Mobility M7
LW [Radeon Mobility 7500]
02:00.0 Ethernet controller: 3Com Corporation 3c905C-TX/TX-M [Tornado] (rev
78)
02:01.0 CardBus bridge: Texas Instruments PCI1420
02:01.1 CardBus bridge: Texas Instruments PCI1420
02:03.0 Network controller: Intel Corporation PRO/Wireless LAN 2100 3B Mini
PCI Adapter (rev 04)

2007/2/21, Cristian Aravena Romero <email address hidden>:
>
> Hi Marc,
>
> Clicked in Aplicattion->Accesories->Console.
>
> Write in console:
> uname -a
> and copy paste in report.
>
> Write i console:
> sudo lspci -vv
> and copy paste in report.
>
> Etc.
>
> Please revise: https://wiki.ubuntu.com/DebuggingACPI
>
> Thansk for you.
>
> --
> unable to get out of "hibernate"-mode
> https://launchpad.net/bugs/73781
>

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Markus Korn (thekorn)]

Unfortunately this bug report is being closed because we received no response to the last inquiry for information. However, the Intrepid Ibex 8.10 Beta release was most recently announced - http://www.ubuntu.com/testing/intrepid/beta . If you are able to confirm this is still an issue with this most recent release please feel free to reopen this report. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks,
Markus