Ubuntu
xserver-xorg-video-intel package

[arrandale] GPU lockup (IPEHR: 0x01820000)

Bug #737110 reported by jradwans on 2011-03-17

This bug report is a duplicate of: Bug #768184: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x01800020) - Black screen (dpms?). Edit Remove

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	xf86-video-intel	Unknown	Unknown	freedesktop-bugs #36515
	xserver-xorg-video-intel (Ubuntu)	Incomplete	High	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-1.28-generic 2.6.38-rc2
Uname: Linux 2.6.38-1-generic x86_64
Architecture: amd64
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.DP.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.DP.2:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.DP.3:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.HDMI.A.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.HDMI.A.2:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.HDMI.A.3:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 1366x768 1366x768
edid-base64: AP///////wAwrrBAAAAAADUTAQOAIxN46nuVnFdXlCkVUFQAAAABAQEBAQEBAQEBAQEBAQEBRR1Wu1AAJDA4JUYAWMEQAAAYnBdWqFAAFDAzIjUAWMEQAAAYAAAADwCMCTKMCSgWCQANr1AUAAAA/gBOMTU2QjYtTDBBCiAgAIM=
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
Date: Thu Mar 17 19:12:24 2011
DistUpgraded: Log time: 2010-12-25 11:21:08.520570
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: virtualbox-ose, 4.0.4, 2.6.38-1-generic, x86_64: installed
DumpSignature: 7d85e61d
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:215a]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20101202)
InterpreterPath: /usr/bin/python2.7
MachineType: LENOVO 2598RM4
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-1-generic root=/dev/mapper/ubuntu--root-ubuntu--root--ogic ro vga=773 quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/vmlinuz-2.6.38-1-generic root=/dev/mapper/ubuntu--root-ubuntu--root--ogic ro vga=773 quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu11
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-4ubuntu2
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup 7d85e61d
UpgradeStatus: Upgraded to natty on 2011-03-17 (0 days ago)
UserGroups:

dmi.bios.date: 01/11/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 81ET49WW (1.25 )
dmi.board.name: 2598RM4
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr81ET49WW(1.25):bd01/11/2011:svnLENOVO:pn2598RM4:pvrThinkPadL512:rvnLENOVO:rn2598RM4:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2598RM4
dmi.product.version: ThinkPad L512
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.4-0ubuntu5
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5

[lspci]
Nux: lspci: 00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02)

See original description

Tags:

Revision history for this message

jradwans (jradwans) wrote on 2011-03-17:

BootDmesg.txt Edit (64.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (33.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (36.0 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (23.4 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (25.5 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (22.2 KiB, text/plain; charset="utf-8")
IntelGpuDump.txt Edit (1.9 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (40.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (517 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcInterrupts_.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (10.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.4 KiB, text/plain; charset="utf-8")
ProcModules_.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (747 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (125.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (284.8 KiB, text/plain; charset="utf-8")
UdevLog_.txt Edit (293.5 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (995 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (34.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (33.3 KiB, text/plain; charset="utf-8")
XorgLogOld_.txt Edit (37.5 KiB, text/plain; charset="utf-8")
XorgLog_.txt Edit (34.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (4.7 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (761.4 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")

Bryce Harrington (bryce) on 2011-03-18

summary:

- [arrandale] GPU lockup 7d85e61d
+ [arrandale] GPU lockup (IPEHR: 0x01820000)

Bryce Harrington (bryce) on 2011-03-18

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Confirmed
importance:	Undecided → High

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-03-23:

jradwans - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=35576 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Triaged

Bug Watch Updater (bug-watch-updater) on 2011-03-23

Changed in xserver-xorg-video-intel:
importance:	Unknown → High
status:	Unknown → Confirmed

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-03-30:

What does this command say?

$ apt-cache policy ia32-libs

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Triaged → Incomplete

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-03-30:

jradwans, I see upstream posted a patch for you to test. For your convenience in case you're not used to patching your video drivers, I've set up a PPA with this patch packaged for you to test:

https://launchpad.net/~bryce/+archive/banana

(It may take an hour or two for the build to complete.)

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → New
status:	New → Incomplete

Revision history for this message

Mikael Frykholm (mikael) wrote on 2011-03-31:

Please nudge the ppa as it is not building.

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-01:

Weird, the package just sort of disappeared into the ether. Anyway, it's there now and should be built within an hour or so.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → New
status:	New → Incomplete

Revision history for this message

Mikael Frykholm (mikael) wrote on 2011-04-03:

xserver-xorg-video-intel.2011-04-03_07:59:49.020752.crash Edit (3.3 MiB, text/plain)

I just got a crash with the patched driver. Same symptoms as before. apport didn't want to send it in because of a too old xserver-xorg-video-intel package. I have manually attached the crash file.

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-04:

Looks like the intel_gpu_dump program failed due to a problem alloc'ing memory, but the i915_error_state could be collected and does have the same IPEHR.

[46851.622977] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[46851.622985] [drm:kick_ring] *ERROR* Kicking stuck wait on render ring
[46857.607966] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[46857.610029] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 7910206 at 7910198, next 7910212)
[46857.610050] [drm:drm_helper_resume_force_mode] *ERROR* failed to set mode on crtc ffff88013c23c800
[46858.509658] __alloc_pages_slowpath: 12 callbacks suppressed
[46858.509663] intel_gpu_dump: page allocation failure. order:10, mode:0x40d0
[46858.509667] Pid: 9483, comm: intel_gpu_dump Not tainted 2.6.38-7-generic #39-Ubuntu
[46858.509669] Call Trace:
[46858.509679] [<ffffffff81113544>] ? __alloc_pages_nodemask+0x604/0x840
[46858.509685] [<ffffffff81148d05>] ? alloc_pages_current+0xa5/0x110
[46858.509688] [<ffffffff8110f59e>] ? __get_free_pages+0xe/0x50
[46858.509693] [<ffffffff81153c3f>] ? kmalloc_order_trace+0x3f/0xb0
[46858.509696] [<ffffffff81154a0a>] ? __kmalloc+0x13a/0x160
[46858.509700] [<ffffffff81116d16>] ? put_page+0x36/0x40
[46858.509704] [<ffffffff81184dad>] ? seq_read+0x1bd/0x3f0
[46858.509708] [<ffffffff81163d03>] ? vfs_read+0xc3/0x180
[46858.509711] [<ffffffff81163e11>] ? sys_read+0x51/0x90
[46858.509716] [<ffffffff8100c002>] ? system_call_fastpath+0x16/0x1b

i915_error_state:
Time: 1301810387 s 154509 us
PCI ID: 0x0046
EIR: 0x00000000
PGTBL_ER: 0x00000000
Render command stream:
   ACTHD: 0x006e1014
   IPEIR: 0x00000000
   IPEHR: 0x01820000
   INSTDONE: 0xffffffff
   INSTDONE1: 0xbfffffff
   INSTPS: 0x80000020
   INSTPM: 0x00000000

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-04:

Mikael, thanks for testing. I've reopened the upstream bug report for further review.

Bryce Harrington (bryce) on 2011-04-05

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → Triaged

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-05:

#10

Upstream would like to see this tested with the following set in xorg.conf (in the Device section):

Option "DebugFlushCaches" "True"

and/or

Option "DebugFlushBatches" "True"

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Triaged → Incomplete
status:	Incomplete → New

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-05:

#11

Btw, those are just debugging flags, not fixes. So to use them, create your /etc/X11/xorg.conf with one or the other set, wait until the issue reproduces, and then ssh into the frozen machine and collect your /var/log/Xorg.0.log and the output of 'dmesg'.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Incomplete

Revision history for this message

Colin Dean (colindean) wrote on 2011-04-06:

#12

I'd like to help, but is there a way to flush my current settings to a Xorg.conf?

Also, I could have sworn I posted the output of that command. Anywhere, here it is as of right now. I just updated everything today.

[colin@bricktop ~]$ apt-cache policy ia32-libs
ia32-libs:
  Installed: (none)
  Candidate: 20090808ubuntu11
  Version table:
     20090808ubuntu11 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/universe amd64 Packages

Revision history for this message

Colin Dean (colindean) wrote on 2011-04-06:

#13

Ahhh I didn't realize this was a different bug from the one I filed a few days ago! Sorry! Launchpad needs a "delete comment" for ones own comments, haha.

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-13:

#14

Upstream still needs someone to test the xorg.conf settings. There are half a dozen dupes - can someone on one of the dupe bugs please test it?

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → New
status:	New → Incomplete

bugbot (bugbot) on 2011-04-27

description:

updated

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-06-30:

#15

Anyone willing to test the xorg.conf settings? Is anyone still experiencing this particular freeze bug?

Bug Watch Updater (bug-watch-updater) on 2011-07-13

Changed in xserver-xorg-video-intel:
status:	Confirmed → Invalid

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-09-08:

#16

Alright, upstream basically thinks this is the same as bug 768184, so I'll go ahead and merge them.

Changed in xserver-xorg-video-intel:
importance:	High → Unknown
status:	Invalid → Unknown

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freedesktop-bugs #35576
[RESOLVED DUPLICATE] Edit
freedesktop-bugs #36515
[CLOSED FIXED] Edit

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[arrandale] GPU lockup (IPEHR: 0x01820000)

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xserver-xorg-video-intel package