Binary package hint: simple-scan
Says "failed to scan", unable to connect to scanner.
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: simple-scan 2.32.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-27.48-generic-pae 2.6.35.11
Uname: Linux 2.6.35-27-generic-pae i686
NonfreeKernelModules: wl
Architecture: i386
Date: Wed Mar 16 15:25:09 2011
DriverPackageVersions:
libsane 1.0.21-2ubuntu2
libsane-extras 1.0.20.1ubuntu1
hplip 3.10.6-1ubuntu10.2
hpoj N/A
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
MachineType: Dell Inc. Inspiron 1764
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-27-generic-pae root=UUID=72e4650b-6a46-41fb-b4e2-28fb91bb937e ro quiet splash
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SimpleScanLog:
SourcePackage: simple-scan
dmi.bios.date: 02/26/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0TKV96
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A06
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/26/2010:svnDellInc.:pnInspiron1764:pvrA06:rvnDellInc.:rn0TKV96:rvrA06:cvnDellInc.:ct8:cvrA06:
dmi.product.name: Inspiron 1764
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.
Hi there,
thank you for filing this bug and showing your interest in Simple Scan!
This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.
Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.
Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!
Best Regards
Michael
[1] https:/