acroread plugin for FF corrupted display

[cement_head]

Using Lucid, FF and acroread 9.4.2. The plug-in for viewing PDFs in FF has recently started to show distorted or garbled images instead of the PDF. Manually downloading the PDF and viewing with acroread displays the PDF as it should.

[Gauvain Pocentek (gpocentek)]

acroread isn't available in the Medibuntu repo for lucid.
Your package probably comes from the canonical partner repository.

[cement_head (andorjkiss)]

how do I file a bug to that repository?

[Brian Thomason (brian-thomason)]

Hi,

I'm not seeing this. I tried with FF 3.6.13 and 3.6.15 with the 9.4.2 plugin. Can you send me a link to one of the offending documents?

[cement_head (andorjkiss)]

Doesn't seem to do it on a dual head

only when the laptop LCD is operational

[Robert Andersson (roband-pobox)]

Im seeing the same problem as reporter. The 9.4.1 release was fine, when I updated to 9.4.2 the Firefox plugin got unstable.

Typically the first PDF may work, the second and subsequent ones show distorted, garbled or nothing at all.

This is on a pretty vanilla setup with a single monitor desktop PC with a nvidia card and nvidia driver. Using kubuntu 10.10 with all updates and patches applied. Standard Firefox release that comes with this distro, 3.6.15.

Saving the PDF and running the acroread from the command-line works fine, it's only the plugin that's broken.

[cement_head (andorjkiss)]

@Brian Thomason

Update to the plugin behaviour: The corruption appears to be random, however, if I encounter a corrupted pdf, I can get the plugin to work by first saving the file as "SAVE LINK AS..." option and saving it anywhere on my local HDD. Then, if I refresh FF the plugin works.

The issue I believe is that the plugin is attempting to save the tmp PDF file to a directory where it does not have write permissions. As a result the file is corrupted or blank.

- CH

[finn (finn-uni-bremen)]

same here:
Firefox plugin works fine first few times then only black or nothing is displayed when opening a PDF.
When it has stopped working there is a defunct acroread process:

$ ps -A | grep acroread
 5429 ? 00:00:01 acroread <defunct>

Versions:
$ firefox -v
Mozilla Firefox 3.6.16, Copyright (c) 1998 - 2011 mozilla.org
$ acroread -v
9.4.2

[mrtwister (mrtwister)]

I have the same problem with about every second pdf I want to open with the acroread ff-plugin. When I start first acroread then firefox via terminal I get the following errors and warnings:

(firefox-bin:21088): IBUS-WARNING **: Connect to unix:abstract=/tmp/dbus-kGO6RNBz4y,guid=16620835fae2b994d4db9f514c33742f failed: Failed to connect to socket /tmp/dbus-kGO6RNBz4y: Verbindungsaufbau abgelehnt. % <--- This appears always right after running firefox

(firefox-bin:21088): Gtk-CRITICAL **: IA__gtk_widget_realize: assertion `GTK_WIDGET_ANCHORED (widget) || GTK_IS_INVISIBLE (widget)' failed

(firefox-bin:21088): Gdk-CRITICAL **: IA__gdk_window_set_back_pixmap: assertion `GDK_IS_WINDOW (window)' failed

(acroread:21117): IBUS-WARNING **: Connect to unix:abstract=/tmp/dbus-kGO6RNBz4y,guid=16620835fae2b994d4db9f514c33742f failed: Failed to connect to socket /tmp/dbus-kGO6RNBz4y: Verbindungsaufbau abgelehnt. % <--- Here I tried to open a pdf with the acrored plugin.

(acroread:21159): IBUS-WARNING **: Connect to unix:abstract=/tmp/dbus-kGO6RNBz4y,guid=16620835fae2b994d4db9f514c33742f failed: Failed to connect to socket /tmp/dbus-kGO6RNBz4y: Verbindungsaufbau abgelehnt. % <--- Here I tried to open a pdf with the acrored plugin.

[mrtwister (mrtwister)]

Firefox is 4.0 and acroread is 9.4.2 under Ubuntu 10.10 with compiz and nvidia drivers enabled.

[mrtwister (mrtwister)]

This seems to be a duplicate of Bug #571247

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.