Installed desktopcouch to enables services: confusing error and no functionality (need workflow improvement)

Bug #726865 reported by Jono Bacon
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Control Panel
Won't Fix
Low
Ubuntu One Client Engineering team
ubuntuone-control-panel (Ubuntu)
Won't Fix
Low
Ubuntu One Client Engineering team

Bug Description

Binary package hint: ubuntuone-control-panel

Using the Ubuntu One Control Center I saw a Services tab and assumed I could use it to enable syncing of contacts, tomboy notes etc.

When I clicked on the Services tab it informed me I needed to install desktopcouch, I clicked the install button and it installed fine, but then I see a red message saying:

"There is no Ubuntu One pairing record"

I have no idea what this means, and I see no additional functionality having installed desktopcouch, and I have no idea how to enable the services such as contacts and tomboy note syncing.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubuntuone-control-panel-gtk 0.9.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Uname: Linux 2.6.38-5-generic i686
Architecture: i386
Date: Mon Feb 28 15:19:25 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-control-panel
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jono Bacon (jonobacon) wrote :
Revision history for this message
Jono Bacon (jonobacon) wrote :

I just clicked away from the Services tab and re-clicked it and I now see a series of packages I can install to enable bookmarks and contact syncing. It seems the bug is that the tab page should have been updated after the desktopcouch package was installed.

Changed in ubuntuone-control-panel (Ubuntu):
status: New → Triaged
Changed in ubuntuone-control-panel:
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Naty Bidart (nataliabidart)
Changed in ubuntuone-control-panel (Ubuntu):
importance: Undecided → Medium
assignee: nobody → Naty Bidart (nataliabidart)
tags: added: desktop+ u1-natty
Revision history for this message
Roberto Alsina (ralsina) wrote :

The root cause for the "pairing" error is bug #726597.

However, we will change the workflow to this:

1) Show the full list of services the user can enable (file sync, contacts, etc)
2) If the user clicks to enable one of the services, explain that we need to download extra software and do so (including desktopcouch)

This may cause a small glitch for users that had a service enabled on maverick and upgraded to natty, but that's a corner case and is not worth keeping a confusing workflow.

summary: Installed desktopcouch to enables services: confusing error and no
- functionality
+ functionality (need workflow improvement)
Changed in ubuntuone-control-panel:
importance: Medium → High
Changed in ubuntuone-control-panel (Ubuntu):
importance: Medium → High
Changed in ubuntuone-control-panel:
status: Triaged → In Progress
Changed in ubuntuone-control-panel (Ubuntu):
milestone: none → ubuntu-11.04-beta-2
Changed in ubuntuone-control-panel (Ubuntu):
milestone: ubuntu-11.04-beta-2 → ubuntu-11.04
Changed in ubuntuone-control-panel:
status: In Progress → Triaged
Changed in ubuntuone-control-panel (Ubuntu):
milestone: ubuntu-11.04 → none
Changed in ubuntuone-control-panel:
assignee: Naty Bidart (nataliabidart) → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Changed in ubuntuone-control-panel (Ubuntu):
assignee: Naty Bidart (nataliabidart) → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Lowering importance since we will not working on this for now.

Changed in ubuntuone-control-panel:
importance: High → Low
Changed in ubuntuone-control-panel (Ubuntu):
importance: High → Low
Leo Arias (elopio)
tags: removed: u1-natty
Revision history for this message
Roberto Alsina (ralsina) wrote :

We are not supporting desktopcouch anymore, and are pushing u1db instead. Also, our current codebase doesn't have any of this, so marking as invalid.

Changed in ubuntuone-control-panel:
status: Triaged → Won't Fix
Changed in ubuntuone-control-panel (Ubuntu):
status: Triaged → Won't Fix
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