Inproper/noflow implementation in invoice, invoice refund and their payment methodology

[sja]

1. Residual amount in invoice are not updated while making refund of goods in respective invoices.
    e.g Create an invoice with any product of amounting 1000Rs. Now customers is making refund of 300Rs. But openerp doesnot reflect refunded amount. Now when customer makes payment invoice should show residual amount of 700Rs(1000-300) and in refund invoice should be field residual should be 0.00Rs.

2. When customer is paying invoice partially and refunding only certain part of invoice the remaining amount is not updating in openerp.
    E.g Customer pays 800Rs for invoice of 1000Rs. Now he makes refund of 300Rs. Openerp doesnot support partial refund on partial payment. It should be residual amount of respective invoice should become 0.00Rs and in refund invoice it should show residual amount of 100Rs.

[Vinay Rana (OpenERP) (vra-openerp)]

Hello,

I am setting this issue as a opinion because this needed more clarification regarding Invoice.

Would you please share your views.

Thanks.

[Parthiv Patel (parthiv-patel-deactivatedaccount)]

Hi Vinay,

Thanks for the update, but I think this is not an Opinion, it's a bugs.
Let me explain Why :

If you open Invoice Refund Wizard, it gives you 3 options.

"Modify Invoice: Cancels the current invoice and creates a new copy of it ready for editing."
"Refund Invoice: Creates the refund invoice, ready for editing."
"Cancel Invoice: Creates the refund invoice, validate and reconcile it to cancel the current invoice."

But in Modify and Cancel Invoice Does not cancel the ORIGINAL invoice, instead it marks the invoice as "PAID".

This is the one issue from my side. as far as opinion is concern this is i think a simple and needed functionality for any good ERP system.

Cheers,
Parthiv

[sja (suniljagyasi-techreceptives.com)]

Hi Vinay,

Thanks for take this issue, if you want to take opinion than its good may be new bugs arise, one like parthiv said, thanks to parthiv to bring this type of issue in openerp.

But my dear it is very bad situation when one invoice have some return goods and its residual amount not going to update.
than how i will handle my payment and all other things which related to invoice, just like commission, discount and Tax which every time different by zone wise.

and i have very much surprise that up to date there are no issue about invoice, refund invoice and payment of respective invoice after deduction of refund.

and openerp is become hot in market so these type of situation is ordinary situation.

i hope you can understand,

Thanx
Sunil Jagyasi