Simple scan Can't detect my scanner "canon MP258"

Bug #725449 reported by Ajay Singh
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Simple Scan
Expired
Undecided
Unassigned

Bug Description

Although My scanner cum printer is turned on, it displays the message, " Please check your is turned on and connected" And even though i press scan, it says "No scanners available. Please connect your scanner"

Revision history for this message
Michael Nagel (nailor) wrote :

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

Changed in simple-scan:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Simple Scan because there has been no activity for 60 days.]

Changed in simple-scan:
status: Incomplete → Expired
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