intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled

[Dominik Wujastyk]

I have a laptop: HP Elitebook 8740w, running Ubuntu 10.10
When I boot Ubuntu, right at the outset, on the initial black screen, I get the message
"intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled"
Following this, all is fine. Except, there's no graphics accelleration; the i915 doesn't seem to be being recognized.

The laptop also has a ATI Technologies Inc Broadway XT [Mobility Radeon HD 5800 Series]
chip, but that doesn't give acceleration either.
The upshot is, I can use Metacity, but not Compiz. And the machine is using significantly less than its potential chip power.

I have tried the upstream MainLine kernels
2.6.37-02063701-generic
and
2.6.38-020638rc6-generic
downloaded and installed from http://kernel.ubuntu.com/~kernel-ppa/mainline/
I have also tried other new kernels myself, that I've compiled, tweaking the .config, and patching (e.g., Eric Anholt's patch of 21 Dec 2010, https://patchwork.kernel.org/patch/423441/)
All to no avail.
Thanks,
Dominik

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-27-generic-pae 2.6.35-27.48
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-27.48-generic-pae 2.6.35.11
Uname: Linux 2.6.35-27-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dom 2172 F.... pulseaudio
 /dev/snd/pcmC0D0p: dom 2172 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4520000 irq 49'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c1525,00100202 HDA:11c11040,103c3066,00100200'
   Controls : 19
   Simple ctrls : 13
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xd4420000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
CheckboxSubmission: 02cbb0cf1498570b21459d118a33b126
CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
Date: Fri Feb 25 18:35:32 2011
HibernationDevice: RESUME=UUID=632a2d32-da55-473b-b7a2-387d06501d24
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Hewlett-Packard HP EliteBook 8740w
PccardctlIdent:
 Socket 0:
   product info: "RICOH", "Bay8Controller", "", ""
   manfid: 0x0000, 0x0000
   function: 254 (unknown)
PccardctlStatus:
 Socket 0:
   3.3V 16-bit PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-27-generic-pae root=UUID=522661f7-698c-4d8a-a156-a83cf92d3564 ro crashkernel=384M-2G:64M,2G-:128M quiet splash
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.4
SourcePackage: linux
dmi.bios.date: 11/25/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CAD Ver. F.0A
dmi.board.name: 1520
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 33.2D
dmi.chassis.asset.tag: CNU046369X
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.0A:bd11/25/2010:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.2D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8740w
dmi.sys.vendor: Hewlett-Packard

[penalvch (penalvch)]

Dominik Wujastyk, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]