Ubuntuone-client doesn't sync files

Bug #724134 reported by PeterPall
This bug report is a duplicate of:  Edit Remove
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Ubuntu One Foundations+ team

Bug Description

Binary package hint: ubuntuone-client

Loads of symptoms:

ubuntuone.control-panel-gtk:
1.) Does login to ubuntuone and can read the contract type but gets a "file sync error"
2,) The devices-tab clains that the data cannot be read
3.) The cloud folders list is empty

4.) Nautilus doesn' thave a "synchronize with ubuntuone" context menu entry

5.) The "add files" and "add folders" buttons on the ubuntuone homepage are dead.

The solutions I have found in other bug reports didn't work.
Trying to remove the authentification data from the keyring, deletion of my devicefrom the devices list from he ubuntuone webpage.

Afterwards the ubuntuone support (cool thing: the guys reply fast to mails!) Did do that before and after today's update:

gunter@book:~/tex$ u1sdtool -q
ubuntuone-syncdaemon stopped.
gunter@book:~/tex$ rm -rf ~/.config/ubuntuone/
gunter@book:~/tex$ u1sdtool -c

Oops, an error ocurred:
Traceback (most recent call last):
Failure: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntuone-client/ubuntuone-syncdaemon exited with status 1

Starting syndaemon manually gave the same error, too:
gunter@book:~/tex$ /usr/lib/ubuntuone-client/ubuntuone-syncdaemon
Traceback (most recent call last):
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 187, in <module>
    main(sys.argv)
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 80, in main
    logger.configure_logging(options.logging_level,
AttributeError: Values instance has no attribute 'logging_level'

Then decided that python cannot be too complicated and did replace line 80+ of /usr/lib/ubuntuone-client/ubuntuone-syncdaemon that read

        logger.configure_logging(options.logging_level,
                                 options.logging_file_size,
                                 options.logging_backup_count)
with:
        logger.configure_logging(1,
                                 10000,
                                 2)

Replacing only any two of these variables made python complain that the other two don't exist.

30 seconds after /usr/lib/ubuntuone-client/ubuntuone-syncdaemon was started manually again I was informed that the sync was complete and everything including the nautilus integration started to work.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubuntuone-client 1.5.4-0ubuntu1 [modified: usr/lib/ubuntuone-client/ubuntuone-syncdaemon]
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Uname: Linux 2.6.38-5-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Thu Feb 24 06:36:19 2011
PackageArchitecture: all
SourcePackage: ubuntuone-client

Revision history for this message
PeterPall (peterpall) wrote :
Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Ubuntu One Foundations+ team (ubuntuone-foundations+)
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

HI Peter,

this bug is a duplicate of bug #721638. Seems like you have a missing file that should have been installed when installing the package.

Can you please try to purge and re-install the package? You need to have this file: /etc/xdg/ubuntuone/syncdaemon.conf in your system.

Thanks!

Revision history for this message
PeterPall (peterpall) wrote :

Purging and re-installing the package fixed the problem. Thanks!

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
  • Duplicate of a private bug Remove

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.