Ubuntu
xserver-xorg-video-intel package

[i915g] GPU lockup 6b616725 (ESR: 0x00000001 IPEHR: 0xff0070cc)

Bug #721880 reported by Nine Industries on 2011-02-19

This bug report is a duplicate of: Bug #720468: [i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x7f9c002d). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

1)
Description: Ubuntu natty (development branch)
Release: 11.04

2)
apt-cache policy
Package files:
100 /var/lib/dpkg/status
     release a=now
500 http://dl.google.com/linux/talkplugin/deb/ stable/main i386 Packages
     release v=1.0,o=Google, Inc.,a=stable,n=stable,l=Google,c=main
     origin dl.google.com
500 http://dl.google.com/linux/chrome/deb/ stable/main i386 Packages
     release v=1.0,o=Google, Inc.,a=stable,n=stable,l=Google,c=main
     origin dl.google.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/multiverse i386 Packages
     release v=11.04,o=Ubuntu,a=natty-proposed,n=natty,l=Ubuntu,c=multiverse
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/universe i386 Packages
     release v=11.04,o=Ubuntu,a=natty-proposed,n=natty,l=Ubuntu,c=universe
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
     release v=11.04,o=Ubuntu,a=natty-proposed,n=natty,l=Ubuntu,c=main
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/restricted i386 Packages
     release v=11.04,o=Ubuntu,a=natty-proposed,n=natty,l=Ubuntu,c=restricted
     origin us.archive.ubuntu.com
500 http://archive.canonical.com/ natty/partner i386 Packages
     release v=11.04,o=Canonical,a=natty,n=natty,l=Partner archive,c=partner
     origin archive.canonical.com
500 http://security.ubuntu.com/ubuntu/ natty-security/universe i386 Packages
     release v=11.04,o=Ubuntu,a=natty-security,n=natty,l=Ubuntu,c=universe
     origin security.ubuntu.com
500 http://security.ubuntu.com/ubuntu/ natty-security/multiverse i386 Packages
     release v=11.04,o=Ubuntu,a=natty-security,n=natty,l=Ubuntu,c=multiverse
     origin security.ubuntu.com
500 http://security.ubuntu.com/ubuntu/ natty-security/restricted i386 Packages
     release v=11.04,o=Ubuntu,a=natty-security,n=natty,l=Ubuntu,c=restricted
     origin security.ubuntu.com
500 http://security.ubuntu.com/ubuntu/ natty-security/main i386 Packages
     release v=11.04,o=Ubuntu,a=natty-security,n=natty,l=Ubuntu,c=main
     origin security.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-backports/multiverse i386 Packages
     release v=11.04,o=Ubuntu,a=natty-backports,n=natty,l=Ubuntu,c=multiverse
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-backports/universe i386 Packages
     release v=11.04,o=Ubuntu,a=natty-backports,n=natty,l=Ubuntu,c=universe
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-backports/restricted i386 Packages
     release v=11.04,o=Ubuntu,a=natty-backports,n=natty,l=Ubuntu,c=restricted
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-backports/main i386 Packages
     release v=11.04,o=Ubuntu,a=natty-backports,n=natty,l=Ubuntu,c=main
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/universe i386 Packages
     release v=11.04,o=Ubuntu,a=natty-updates,n=natty,l=Ubuntu,c=universe
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/multiverse i386 Packages
     release v=11.04,o=Ubuntu,a=natty-updates,n=natty,l=Ubuntu,c=multiverse
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/restricted i386 Packages
     release v=11.04,o=Ubuntu,a=natty-updates,n=natty,l=Ubuntu,c=restricted
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
     release v=11.04,o=Ubuntu,a=natty-updates,n=natty,l=Ubuntu,c=main
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
     release v=11.04,o=Ubuntu,a=natty,n=natty,l=Ubuntu,c=universe
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty/multiverse i386 Packages
     release v=11.04,o=Ubuntu,a=natty,n=natty,l=Ubuntu,c=multiverse
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty/restricted i386 Packages
     release v=11.04,o=Ubuntu,a=natty,n=natty,l=Ubuntu,c=restricted
     origin us.archive.ubuntu.com
500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
     release v=11.04,o=Ubuntu,a=natty,n=natty,l=Ubuntu,c=main
     origin us.archive.ubuntu.com
Pinned packages:

#Please note that pinned packages was a blank line

3) To switch back to desktop 1 and to continue work

4) System lock up

Fresh install of ubuntu 11.4
running google chrome
-5-6 browsers open
added items to unity side bar
switched between desk tops (desktop 1, 2, 3, 4 [testing functionability, nothing activated or launched)]
switched back to desktop 1
unity side bar and panels disappeared, could not open or close anything, power button refused to shutdown.
forced shutdown via pc's power button.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu9
ProcVersionSignature: Ubuntu 2.6.38-4.31-generic 2.6.38-rc5
Uname: Linux 2.6.38-4-generic i686
Architecture: i386
Chipset: i915g
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.VGA.1:
status: connected
enabled: enabled
dpms: On
modes: 1024x768 1280x1024 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
edid-base64: AP///////wAe+WkbAQEBARgOAQNoIRi8Kp6poVRGmSQOSEylSgCBgAEBAQEBAQEBAQEBAQEBwx4AIEEAIDAQYBMAPuYQAAAeAAAA/ABFVjczMAogICAgICAgAAAA/QAyeB5FCwAKICAgICAgAAAA/wBMSUM0MjQwMDkxNwogANo=
Date: Sat Feb 19 12:40:56 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-18 22:49:49.454609
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: 6b616725 (ESR: 0x00000001 IPEHR: 0xff0070cc)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation 82915G/GV/910GL Integrated Graphics Controller [8086:2582] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0179]
Subsystem: Dell Device [1028:0179]
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. OptiPlex GX280
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-4-generic root=UUID=7326c6ce-fada-4efa-925a-a9dd1833404a ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-4-generic root=UUID=7326c6ce-fada-4efa-925a-a9dd1833404a ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu6
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-1ubuntu9
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915g] GPU lockup 6b616725 (ESR: 0x00000001 IPEHR: 0xff0070cc)
UserGroups:

dmi.bios.date: 02/09/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0G8310
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd02/09/2005:svnDellInc.:pnOptiPlexGX280:pvr:rvnDellInc.:rn0G8310:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex GX280
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.2.1+glibmainloop4-0ubuntu11
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu6
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu9
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu4

Tags:

Revision history for this message

Nine Industries (aufreelancewriter) wrote on 2011-02-19:

BootDmesg.txt Edit (53.6 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (5.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.7 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (35.7 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (26.1 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (160.0 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (18.5 KiB, text/plain; charset="utf-8")
IntelGpuDump.txt Edit (1.3 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (21.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (530 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (595 bytes, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (595 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts_.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (5.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcModules_.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (728 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (96.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (233.1 KiB, text/plain; charset="utf-8")
UdevLog_.txt Edit (219.9 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (997 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (34.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (27.3 KiB, text/plain; charset="utf-8")
XorgLogOld_.txt Edit (197.2 KiB, text/plain; charset="utf-8")
XorgLog_.txt Edit (34.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (2.5 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (758.2 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-02-22:

Please test with the following kernel:

http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/

In this newer kernel code is a fix to enlarge unfenced alignments, which appears to be a problem specific to i915/i945. If that kernel makes this lockup bug go away, then we can investigate extracting and backporting it. If not and we can rule out that fix for this issue, upstream (Chris Wilson) will investigate further.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Incomplete

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