Disappearing Images on Forum Posts

Bug #720395 reported by JimPGlenn
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
KARL3
Fix Released
Medium
JimPGlenn

Bug Description

Hi All,

We are having an issue with the Image Drawer on Forum Posts. Images
added to forum posts are disappearing. Below is an example of a post
with this problem:

https://karl.soros.org/offices/nyc/forums/nyc-personals/can-you-help-this-cute-kitty-find-a-home/

What happens is that the pictures appear as expected immediately after
you create your post, but then when you return to the post a day or 2
later, the images are gone (have broken links). Are the images being
stored in some temporary location on forum posts? Please take a look at
what's going on.
Thanks,

Nat

Tags: r3.55
Revision history for this message
JimPGlenn (jpglenn09) wrote :
tags: added: karl-support
Revision history for this message
Paul Everitt (paul-agendaless) wrote :

Balazs, can you take a look at this one?

Changed in karl3:
assignee: nobody → Balazs Ree (ree)
importance: Undecided → Medium
milestone: none → m54
Revision history for this message
Balazs Ree (ree) wrote :

Yes!

Revision history for this message
Balazs Ree (ree) wrote :

I believe I have fixed this. It was due to the line that handles the temporary images, from the add forum topic code. As a consequence, images uploaded during Add Topic, were never finalized correctly.

Now, some hint for how this can be tested... if you upload images from the imagedrawer, from Add Forum Topic, and you submit the new topic, following that the urls in the saved page should _not_ be /TEMP/... . If this is correct then the issue is proven to fix.

Unfortunately, the original images in the example url posted above, are (almost surely) gone - they have to be re-uploaded.

Changed in karl3:
status: New → Fix Committed
Revision history for this message
Paul Everitt (paul-agendaless) wrote :

Something for Jim to test when we go into production on osf-karl this coming week.

Changed in karl3:
assignee: Balazs Ree (ree) → JimPGlenn (jpglenn09)
milestone: m54 → m53
Revision history for this message
JimPGlenn (jpglenn09) wrote :

fixed

Changed in karl3:
status: Fix Committed → Fix Released
JimPGlenn (jpglenn09)
tags: added: r3.55
removed: karl-support
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