black screen after returning from suspend/hibernate AOA ZG5 150L

Bug #719054 reported by Display Name
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

On a Fresh Ubuntu 10.10 install the machine has a black screen after returning from suspend/hibernate (for example by opening the lid after having closed it down after the first boot).
If I close the lid, I expect it to suspend (I suspect it does, because the HDD led blinks and then settles and power led becomes sleepy), but when I open it, it is just a blank screen. Same for hibernate it seems: it goes "off", but comes back with a black screen.
Also, when I close the lid with the power plugged, it goes to sleep, but not really: the fan speeds up, and produces a lot of heat, even after the plug is removed. Morale: unplug before closing the lid!

Revision history for this message
Display Name (etrex) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

temporarily assigned to linux

affects: ubuntu → linux (Ubuntu)
tags: added: maverick resume
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Fabio Marconi (fabiomarconi) wrote :

hello
can you paste here the terminal's output for
uname -a
Thanks
Fabio

Revision history for this message
Display Name (etrex) wrote :

:~$ uname -a
Linux ubuntu 2.6.35-25-generic #44-Ubuntu SMP Fri Jan 21 17:40:48 UTC 2011 i686 GNU/Linux

thanks

tags: added: kernel-suspend
tags: added: kernel-hibernate
tags: added: kj-triage
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 719054

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Display Name (alex-harris-9obtnjpi) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gnu 1722 F.... pulseaudio
CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58540000 irq 45'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1025015b,00100101'
   Controls : 8
   Simple ctrls : 5
DistroRelease: Ubuntu 10.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=9641718f-6c2a-44b2-942a-6e6bcd6091e6
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Acer AOA150
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.35-30-generic root=/dev/mapper/hostname-root ro quiet splash
ProcEnviron:
 LANG=hu_HU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-30.59-generic 2.6.35.13
Regression: Yes
RelatedPackageVersions: linux-firmware 1.38.6
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: maverick kernel-power suspend resume regression-release needs-upstream-testing
Uname: Linux 2.6.35-30-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare sudo
dmi.bios.date: 10/06/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3310
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrv0.3310:bd10/06/2008:svnAcer:pnAOA150:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: AOA150
dmi.product.version: 1
dmi.sys.vendor: Acer

tags: added: apport-collected
Revision history for this message
Display Name (alex-harris-9obtnjpi) wrote : AcpiTables.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : AlsaDevices.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : BootDmesg.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : Card0.Amixer.values.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : Card0.Codecs.codec.0.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : CurrentDmesg.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : IwConfig.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : Lspci.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : Lsusb.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : PciMultimedia.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : ProcCpuinfo.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : ProcInterrupts.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : ProcModules.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : UdevDb.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : UdevLog.txt

apport information

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Display Name (alex-harris-9obtnjpi) wrote : WifiSyslog.txt

apport information

Revision history for this message
Display Name (alex-harris-9obtnjpi) wrote :

uploaded apport as requested by Brad. Thanks!

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
tags: added: needs-upstream-testing
Revision history for this message
penalvch (penalvch) wrote :

Display Name (etrex), thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: removed: apport-collected
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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