[i965gm] Webcam sometimes doesn't work

Bug #715403 reported by leo.sutton
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: xorg

Sometimes when I start ubuntu and then skype, my webcam doesn't work, it then doesn't work in cheese either, but if I restart, it normally does.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xorg 1:7.5+6ubuntu3
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Uname: Linux 2.6.35-25-generic x86_64
Architecture: amd64
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
Date: Tue Feb 8 20:40:52 2011
DkmsStatus:
 virtualbox-ose, 3.2.8, 2.6.35-24-generic, x86_64: installed
 virtualbox-ose, 3.2.8, 2.6.35-22-generic, x86_64: installed
 virtualbox-ose, 3.2.8, 2.6.35-23-generic, x86_64: installed
 virtualbox-ose, 3.2.8, 2.6.35-25-generic, x86_64: installed
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Sony Corporation VGN-FZ19VN
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic root=/dev/sda2 loop=/hostname/disks/root.disk ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 04/03/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R0040J7
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0040J7:bd04/03/2007:svnSonyCorporation:pnVGN-FZ19VN:pvrC3LP5CF6:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-FZ19VN
dmi.product.version: C3LP5CF6
dmi.sys.vendor: Sony Corporation
system:
 distro: Ubuntu
 codename: maverick
 architecture: x86_64
 kernel: 2.6.35-25-generic

[lspci]
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
     Subsystem: Sony Corporation Device [104d:9005]
---
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,gnomecompat,grid,mousepoll,compiztoolbox,snap,move,vpswitch,resize,imgpng,place,regex,unitymtgrabhandles,wall,animation,expo,session,ezoom,workarounds,staticswitcher,fade,scale,unityshell]
CompositorRunning: compiz
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DistUpgraded: Fresh install
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Sony Corporation Device [104d:9005]
   Subsystem: Sony Corporation Device [104d:9005]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Sony Corporation VGN-FZ19VN
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=8E3A67BE3A67A247 loop=/hostname/disks/root.disk ro quiet splash
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Renderer: Unknown
Tags: natty running-unity ubuntu compiz-0.9
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout dip fax floppy fuse lpadmin plugdev sambashare tape video
dmi.bios.date: 04/03/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R0040J7
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0040J7:bd04/03/2007:svnSonyCorporation:pnVGN-FZ19VN:pvrC3LP5CF6:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-FZ19VN
dmi.product.version: C3LP5CF6
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Revision history for this message
leo.sutton (leo-sutton) wrote :
bugbot (bugbot)
affects: xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
bugbot (bugbot)
description: updated
Revision history for this message
bugbot (bugbot) wrote :

Hey leo.sutton,

Thanks for your interest in Ubuntu.

Thanks for testing maverick during its development period. Unfortunately it looks like this bug report didn't get attention during the maverick development period. But I see there's not been more comments on the bug since the release, which makes me wonder if this is still an issue for you?

If you've not seen this issue since maverick's release yourself, it may have been solved by kernel or X or other updates that occurred late in the release; if so, would you mind please closing the bug for us? Go to the URL mentioned in this bug report, click the yellow icon(s) in the status column and set to 'Fix Released'.

If you no longer have the hardware needed to reproduce the problem, or otherwise feel the bug no longer needs tracked in Launchpad, you can set the status to 'Invalid'.

If you are the original reporter and still have this issue, just reply to this email saying so. (Or set the bug status to Confirmed.) If you are able to re-test this against 11.04 Natty Narwhal (our current development focus) and find the issue still affects Natty, please also run 'apport-collect <bug-number>' while running natty, which will add fresh logs and debug data, and flag it for the Ubuntu-X development team to look at.

bugbot (bugbot)
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
bugbot (bugbot)
summary: - Webcam sometimes doesn't work
+ [i965gm] Webcam sometimes doesn't work
Revision history for this message
leo.sutton (leo-sutton) wrote :

Yes, I do still have the issue and the hardware.

Revision history for this message
leo.sutton (leo-sutton) wrote : BootDmesg.txt

apport information

tags: added: apport-collected compiz-0.9 natty running-unity ubuntu
description: updated
Revision history for this message
leo.sutton (leo-sutton) wrote : CurrentDmesg.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : DRM.card0.SVIDEO.1.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : Dependencies.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : GconfCompiz.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : Lspci.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : Lsusb.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : ProcInterrupts.txt

apport information

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leo.sutton (leo-sutton) wrote : ProcModules.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : UdevDb.txt

apport information

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leo.sutton (leo-sutton) wrote : UdevLog.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : UnitySupportTest.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : XorgLog.txt

apport information

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leo.sutton (leo-sutton) wrote : XorgLogOld.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : Xrandr.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : peripherals.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : xdpyinfo.txt

apport information

Revision history for this message
leo.sutton (leo-sutton) wrote : xinput.txt

apport information

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
leo.sutton (leo-sutton) wrote :

In face, it seems to have changed now, sometimes the web cam is upside down as well, and some times its purple!

Revision history for this message
leo.sutton (leo-sutton) wrote :

Not sure what happened, but it seems to have stopped working entirely now, weird since it still works perfectly fine on windows.

Revision history for this message
RAvindu (raoffire) wrote :

I also have the same problem on my ubuntu 11.04, my webcam doesnt work but if i restart tha computer webcam starts working & every time its like that,if u fix it tell how to

Revision history for this message
Chris Wilson (ickle) wrote :

Not a gfx driver bug.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Invalid
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