Xorg freeze; system locks and accepts no input, keyboard lights go out when key is touched

Bug #713551 reported by Thomas A. F. Thorne
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
MythTV
New
Undecided
Unassigned
nvidia-graphics-drivers-173 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: xorg

I have a rather old machine running a MythTV backend using a WinTV NOVA T USB2 (93000 Rev B8A2) and it seems that randomly the system will lock up completely. I have done my best to work out if the freeze occurs when recording or performing some function of the mythtv-backend but based on the logs it seems that it can occur during a recording, during a database update or when there is no activity at all.

I do have BOINC installed and running but disabling that so it does not run at startup didn't seem to stop the problem; as the freeze occurs randomly every few days I had to wait about a week but the system did lock up without BOINC running at all. My next fiddle was to change the priority of the mythtvbackend process to be -3; this seemed to reduce the frequency of the freeze occurring but it may have been psychological as the occurance rate is so drawn out anyway.

One thing which triggered a freeze was using the ubuntu-bug program, before the report that I am using to make this bug entry the system froze while ubuntu-bug was off collecting information about the problem. Again the mythtvbackend was running so I cannot discount this just being coincidence.

Another symptom, which may just be how the thing works, is that the NOVA T USB2 strays in "warm" mode during the crash and if I use the PC's reset button to restart the system. When the system comes up like this the NOVA T is unresponsive and the red light on the from of it remains lit. If I power down the machine or pull the USB cord out from the NOVA T then plug it back in after several seconds while the bios boot splash screen is going then the red LED extinguishes and the device works fine once Ubuntu has booted.

This is all a little scattered and probably unhelpful but I have tried to hunt down answers to this problem myself and have run out of ideas what to do next. Please do let me know if there are any further diagnostics that may be helpful.

lsb_release -rd
Description: Ubuntu 10.04.1 LTS
Release: 10.04

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
Uname: Linux 2.6.32-28-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
CheckboxSubmission: 5d0602330b5d44cd5ded7b4846756bb0
CheckboxSystem: daed2f3d6643b4a84b4520a2427f8c2b
Date: Sat Feb 5 08:45:59 2011
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-28-generic root=UUID=f8cbb2f7-5b7c-46db-94bc-1802d312a175 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
dmi.bios.date: 08/16/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-6570E
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/16/2004:svn:pn:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-6570E:rvr:cvn:ct3:cvr:
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-28-generic
---
Architecture: i386
CheckboxSubmission: 5d0602330b5d44cd5ded7b4846756bb0
CheckboxSystem: daed2f3d6643b4a84b4520a2427f8c2b
CurrentDmesg:
 [ 26.607216] agpgart-nvidia 0000:00:00.0: AGP 3.0 bridge
 [ 26.607241] agpgart-nvidia 0000:00:00.0: putting AGP V3 device into 8x mode
 [ 26.607326] nvidia 0000:01:00.0: putting AGP V3 device into 8x mode
 [ 29.232041] eth0: no IPv6 routers present
 [ 104.758599] ondemand governor failed, too long transition latency of HW, fallback to performance governor
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: nvidia-graphics-drivers-173 (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-28-generic root=UUID=f8cbb2f7-5b7c-46db-94bc-1802d312a175 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
Tags: lucid lucid
Uname: Linux 2.6.32-28-generic i686
UserGroups: adm admin cdrom dialout lpadmin mythtv plugdev sambashare
dmi.bios.date: 08/16/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-6570E
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/16/2004:svn:pn:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-6570E:rvr:cvn:ct3:cvr:
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-28-generic
---
Architecture: i386
CheckboxSubmission: 5d0602330b5d44cd5ded7b4846756bb0
CheckboxSystem: daed2f3d6643b4a84b4520a2427f8c2b
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: nvidia-graphics-drivers-173 (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-28-generic root=UUID=f8cbb2f7-5b7c-46db-94bc-1802d312a175 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
Tags: lucid lucid
Uname: Linux 2.6.32-28-generic i686
UserGroups: adm admin cdrom dialout lpadmin mythtv plugdev sambashare
dmi.bios.date: 08/16/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-6570E
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/16/2004:svn:pn:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-6570E:rvr:cvn:ct3:cvr:
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-28-generic

Revision history for this message
Thomas A. F. Thorne (tafthorne) wrote :
summary: - Xorg freeze; system locks and accepts no input, keyboar lights go out
+ Xorg freeze; system locks and accepts no input, keyboard lights go out
when key is touched
bugbot (bugbot)
affects: xorg (Ubuntu) → xserver-xorg-input-evdev (Ubuntu)
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

Saying that it's a "rather old machine" and that the lockups are random could suggest that it's the dying hardware causing it, or overheating. Reassigning to the nvidia driver anyway.

affects: xserver-xorg-input-evdev (Ubuntu) → nvidia-graphics-drivers-173 (Ubuntu)
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Thomas A. F. Thorne (tafthorne) wrote : BootDmesg.txt

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tags: added: apport-collected
description: updated
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Thomas A. F. Thorne (tafthorne) wrote : DkmsStatus.txt

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Thomas A. F. Thorne (tafthorne) wrote : GdmLog.txt

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Thomas A. F. Thorne (tafthorne) wrote : GdmLog1.txt

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Thomas A. F. Thorne (tafthorne) wrote : GdmLog2.txt

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Thomas A. F. Thorne (tafthorne) wrote : Lspci.txt

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Thomas A. F. Thorne (tafthorne) wrote : Lsusb.txt

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Thomas A. F. Thorne (tafthorne) wrote : PciDisplay.txt

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Thomas A. F. Thorne (tafthorne) wrote : ProcCpuinfo.txt

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Thomas A. F. Thorne (tafthorne) wrote : ProcInterrupts.txt

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Thomas A. F. Thorne (tafthorne) wrote : ProcModules.txt

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Thomas A. F. Thorne (tafthorne) wrote : RelatedPackageVersions.txt

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Thomas A. F. Thorne (tafthorne) wrote : UdevDb.txt

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Thomas A. F. Thorne (tafthorne) wrote : UdevLog.txt

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Thomas A. F. Thorne (tafthorne) wrote : XorgConf.txt

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Thomas A. F. Thorne (tafthorne) wrote : XorgLog.txt

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Thomas A. F. Thorne (tafthorne) wrote : XorgLogOld.txt

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Thomas A. F. Thorne (tafthorne) wrote : Xrandr.txt

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Thomas A. F. Thorne (tafthorne) wrote : glxinfo.txt

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Thomas A. F. Thorne (tafthorne) wrote : monitors.xml.txt

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Thomas A. F. Thorne (tafthorne) wrote : setxkbmap.txt

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Thomas A. F. Thorne (tafthorne) wrote : xdpyinfo.txt

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Thomas A. F. Thorne (tafthorne) wrote : xkbcomp.txt

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Thomas A. F. Thorne (tafthorne) wrote : BootDmesg.txt

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description: updated
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Thomas A. F. Thorne (tafthorne) wrote : CurrentDmesg.txt

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Thomas A. F. Thorne (tafthorne) wrote : DkmsStatus.txt

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Thomas A. F. Thorne (tafthorne) wrote : GdmLog.txt

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Thomas A. F. Thorne (tafthorne) wrote : GdmLog1.txt

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Thomas A. F. Thorne (tafthorne) wrote : GdmLog2.txt

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Thomas A. F. Thorne (tafthorne) wrote : Lspci.txt

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Thomas A. F. Thorne (tafthorne) wrote : Lsusb.txt

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Thomas A. F. Thorne (tafthorne) wrote : PciDisplay.txt

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Thomas A. F. Thorne (tafthorne) wrote : ProcCpuinfo.txt

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Thomas A. F. Thorne (tafthorne) wrote : ProcInterrupts.txt

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Thomas A. F. Thorne (tafthorne) wrote : ProcModules.txt

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Thomas A. F. Thorne (tafthorne) wrote : RelatedPackageVersions.txt

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Thomas A. F. Thorne (tafthorne) wrote : UdevDb.txt

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Thomas A. F. Thorne (tafthorne) wrote : UdevLog.txt

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Thomas A. F. Thorne (tafthorne) wrote : XorgConf.txt

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Thomas A. F. Thorne (tafthorne) wrote : XorgLog.txt

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Thomas A. F. Thorne (tafthorne) wrote : XorgLogOld.txt

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Thomas A. F. Thorne (tafthorne) wrote : Xrandr.txt

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Thomas A. F. Thorne (tafthorne) wrote : glxinfo.txt

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Thomas A. F. Thorne (tafthorne) wrote : monitors.xml.txt

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Thomas A. F. Thorne (tafthorne) wrote : setxkbmap.txt

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Thomas A. F. Thorne (tafthorne) wrote : xdpyinfo.txt

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Thomas A. F. Thorne (tafthorne) wrote : xkbcomp.txt

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Thomas A. F. Thorne (tafthorne) wrote :

I left my MythTV system running with my main account logged into TTY4 and have had serveral crasahes which produced out; there have also been two or three crashes that did not produce any output but still locked up the system.

This trace looks like it is communicating with the recorder I have hocked up to the system via USB; I guess this means that my USB controller, connection or recorder could be faulty or that some spurious hardware fault occurs while the comms are running. It could also mean that the firmware for the recorder is wrong, poorly configured or not handling an event well.

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Thomas A. F. Thorne (tafthorne) wrote :

Another image of the crash output; this one seems to show that the system was running the MythTV commercial flagging process when something went wrong.

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Thomas A. F. Thorne (tafthorne) wrote :

This was the most resent crash I have seen and I cannot see anything which relates directly to MythTV or the USB connection to my hardware. This could mean that the system does have an intermittent hardware fault and that there is no software solution possible.

I will continue to gather diagnostics when I can in case there is some strange condition I am hitting. Hopefully I can find some new hardware to setup and run the same USB TV Recorder from using the same version of Ubuntu and MythTV. If the fault does no occur on that in a month of normal operation then I guess it would pretty much confirm if this is a hardware fault in the host PC or not. I will have to get hold of a second recorder to confirm if it is the USB device that is creating an issue but that can wait until after I have check that my host PC's hardware is a likely culprit.

Revision history for this message
Thomas A. F. Thorne (tafthorne) wrote :

I switched to a new machine. Ran a similar set of code and everything was OK. I was using the same USB TV Recorder and the same version of MythBuntu. My apologies for not replying to this thread earlier.

I beleiver this can be rejected on the basis that it was a hardware fault with my system.

Changed in nvidia-graphics-drivers-173 (Ubuntu):
status: New → Invalid
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