[i915g] GPU lockup - (ESR: 0x00000001 IPEHR: 0x02000011) Hangcheck timer elapsed... failed to reset chip

[Matt Blevins]

Binary package hint: xserver-xorg-video-intel

was working in root terminal

[dmesg]
[87101.488116] ACPI Error: Method parse/execution failed [\_GPE._L1C] (Node f3423450), AE_NOT_FOUND (20110112/psparse-536)
[87101.488133] ACPI Exception: AE_NOT_FOUND, while evaluating GPE method [_L1C] (20110112/evgpe-542)
[87147.984090] ACPI Error: [\_TZ_.THRM] Namespace lookup failure, AE_NOT_FOUND (20110112/psargs-359)
[87147.984103] ACPI Error: Method parse/execution failed [\_GPE._L1C] (Node f3423450), AE_NOT_FOUND (20110112/psparse-536)
[87147.984119] ACPI Exception: AE_NOT_FOUND, while evaluating GPE method [_L1C] (20110112/evgpe-542)
[95560.948008] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[95560.956045] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 6570163 at 6570159, next 6570164)
[95562.884008] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[95562.884295] [drm:i915_reset] *ERROR* Failed to reset chip.
[95566.464128] ACPI Error: [\_TZ_.THRM] Namespace lookup failure, AE_NOT_FOUND (20110112/psargs-359)
[95566.464142] ACPI Error: Method parse/execution failed [\_GPE._L1C] (Node f3423450), AE_NOT_FOUND (20110112/psparse-536)
[95566.464159] ACPI Exception: AE_NOT_FOUND, while evaluating GPE method [_L1C] (20110112/evgpe-542)
[95567.059262] ptrace of non-child pid 13433 was attempted by: firefox-4.0-bin (pid 20657)
[95567.059271] ptrace of non-child pid 13440 was attempted by: firefox-4.0-bin (pid 20657)
[95567.059276] ptrace of non-child pid 13441 was attempted by: firefox-4.0-bin (pid 20657)

[GPU Dump]
ACTHD: 0xffffffff
EIR: 0x00000000
EMR: 0xffffffed
ESR: 0x00000001
PGTBL_ER: 0x00000000
IPEHR: 0x02000011
IPEIR: 0x00000000
INSTDONE: 0x03c40081
    busy: IDCT
    busy: IQ
    busy: PR
    busy: VLD
    busy: Instruction parser
    busy: Windowizer
    busy: Intermediate Z
    busy: Perspective interpolation
    busy: Projection and LOD
    busy: Dependent address calculation
    busy: Texture fetch
    busy: Texture decompression
    busy: Sampler Cache
    busy: Filtering
    busy: Bypass FIFO
    busy: Pixel shader
    busy: Color calculator
    busy: Map L2

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu5
ProcVersionSignature: Ubuntu 2.6.38-1.28-generic 2.6.38-rc2
Uname: Linux 2.6.38-1-generic i686
Architecture: i386
Chipset: i915g
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 720x400
 edid-base64: AP///////wAkTUhzAQEBASoMAQMOHhd46k7goVdMmSMZUFS37gEBAQEBAQEBAQEBAQEBAQEBZBkAQEEAJjAYiDYAMOQQAAAYAAAA/ABJQk0gVDU0MSA5NTEyAAAA/QA4Sx89CAAKICAgICAgAAAA/wA2Ni0zMDIxNwogICAgAFA=
Date: Wed Feb 2 11:59:31 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-01 09:24:56.995254
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: 002ab318
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard: Subsystem: Hewlett-Packard Company Device [103c:2a08]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110122)
InterpreterPath: /usr/bin/python2.7
MachineType: HP Pavilion 061 PX759AA-ABA a1120n
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-1-generic root=UUID=ae78bfc6-f2d2-4a5d-b3ee-459b2a4f86f0 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-1-generic root=UUID=ae78bfc6-f2d2-4a5d-b3ee-459b2a4f86f0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6~3ubuntu1
 libdrm2 2.4.23-1ubuntu3
 xserver-xorg-video-intel 2:2.14.0-1ubuntu5
SourcePackage: xserver-xorg-video-intel
Title: [i915g] GPU lockup 002ab318
UserGroups:

dmi.bios.date: 01/23/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.28
dmi.board.name: Goldfish3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.28:bd01/23/2006:svnHPPavilion061:pnPX759AA-ABAa1120n:pvr0nx1114RE101Gold300:rvnASUSTeKComputerINC.:rnGoldfish3:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: PX759AA-ABA a1120n
dmi.product.version: 0nx1114RE101Gold300
dmi.sys.vendor: HP Pavilion 061
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10-1ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu5
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu4

[Bryce Harrington (bryce)]

Perhaps related to bug #714719 (same ESR anyway)

[Bryce Harrington (bryce)]

Here is a kernel with a DEBUG patch added (note this is not a fix, just a mechanism to confirm the root cause). Could you affected please test out these kernels (they should work on Maverick too) and report back here. The kernels are at the URL below:

    http://people.canonical.com/~apw/lp714719-natty/

After booting this, please do whatever you do to reproduce the freeze (if you can), then ssh into the box and collect the output of 'dmesg > dmesg.txt' and post it here. If you can't reproduce the crash within say a day or so, report that back here too.

If it happens that you haven't seen a freeze at all for a few days (esp. if you haven't seen it after doing a system update), then it may have been solved via a mystery kernel fix. In that case please note so here and the bug report can be set to 'Fix Released'.

[Matt Blevins (mxm-laz)]

After installing the latest updates from the repositories I've not had the issue again.

[Bryce Harrington (bryce)]

Ok, thanks for following up. Possibly was addressed by the gpu fix in 2:2.14.0-1ubuntu8 - bug report #719751 is almost identical to this one and was reportedly improved by that. In fact I think I'll dupe that one here.

[Klaus Bogotz (klabog)]

Sorry, I'm not really comfortable with this bug reports - only wonder if this should be solved now or not? Just installed Natty and have irregular crashes with this lines in my syslog:
May 3 12:45:49 Dell4 kernel: [ 843.344142] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
May 3 12:45:49 Dell4 kernel: [ 843.345510] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 156952 at 156947, next 156953)
May 3 12:45:49 Dell4 kernel: [ 843.345972] [drm:init_ring_common] *ERROR* render ring initialization failed ctl 00000000 head 00000000 tail 00000000 start 00000000
May 3 12:45:50 Dell4 kernel: [ 843.648751] [drm:i915_do_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
May 3 12:45:50 Dell4 kernel: [ 843.668746] [drm:i915_do_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
---------------------------cut----------------------------
same lines cut
---------------------------cut----------------------------
May 3 12:45:55 Dell4 kernel: [ 849.429197] [drm:i915_do_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
May 3 12:45:56 Dell4 kernel: [ 849.589198] [drm:i915_do_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
May 3 12:45:56 Dell4 kernel: [ 849.600134] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
May 3 12:45:56 Dell4 kernel: [ 849.600211] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 156959 at 156947, next 156960)
May 3 12:45:56 Dell4 kernel: [ 849.600627] [drm:init_ring_common] *ERROR* render ring initialization failed ctl 00000000 head 00000000 tail 00000000 start 00000000
May 3 12:45:56 Dell4 kernel: [ 849.968744] [drm:i915_do_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
May 3 12:45:56 Dell4 kernel: [ 849.989004] [drm:i915_do_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
---------------------------cut----------------------------
same lines cut
---------------------------cut----------------------------
May 3 12:45:57 Dell4 kernel: [ 851.329090] [drm:i915_do_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
May 3 12:45:57 Dell4 kernel: [ 851.348193] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
May 3 12:45:57 Dell4 kernel: [ 851.348265] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 156960 at 156947, next 156961)
May 3 12:45:57 Dell4 kernel: [ 851.348684] [drm:i915_reset] *ERROR* GPU hanging too fast, declaring wedged!
May 3 12:45:57 Dell4 kernel: [ 851.348695] [drm:i915_reset] *ERROR* Failed to reset chip.
May 3 12:45:57 Dell4 kernel: [ 851.418608] compiz[1527]: segfault at 8 ip b70843f1 sp bfdf5c10 error 6 in libc-2.13.so[b6f6f000+15a000]
May 3 12:46:16 Dell4 kernel: [ 869.504282] composite sync not supported
May 3 12:46:29 Dell4 acpid: client 1130[0:0] has disconnected

While I was testing with "Live System" there was no problem at all on my machine.
Then I installed with "Alternate" to get an encrypted LVM an...

[Manfred Herrmann (herrmann-manfred)]

my W520 is very unstable ... crash/freeze on "[drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11"

how to get the fix ?
current dpkg -l "xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1"

[Joseph Salisbury (jsalisbury)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.