Canon IP4000 does not print LMDE

[John Scott]

Using Linux Mint Debian 64 bit.
Printer is recognised as Canon PIXMA iP4000 and a driver GUTENPRINT is selected automatically.
Prints are submitted but the printer status shows printing 21% but never gets beyond that point.

[John Scott (john-scott)]

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest Canon-iP4000 (default)>,
 'cups_instance': None,
 'cups_queue': 'Canon-iP4000',
 'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
 'cups_printer_dict': {'device-uri': u'usb://Canon/iP4000',
                       'printer-info': u'Canon iP4000',
                       'printer-is-shared': True,
                       'printer-location': u'',
                       'printer-make-and-model': u'Canon PIXMA iP4000 - CUPS+Gutenprint v5.2.6',
                       'printer-state': 3,
                       'printer-state-message': u'Unable to write print data: Input/output error',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 176156,
                       'printer-uri-supported': u'ipp://localhost:631/printers/Canon-iP4000'},
 'cups_printer_remote': False,
 'is_cups_class': False,
 'local_cups_queue_attributes': {'auth-info-required': u'none',
                                 'charset-configured': u'utf-8',
                                 'charset-supported': [u'us-ascii', u'utf-8'],
                                 'color-supported': True,
                                 'compression-supported': [u'none', u'gzip'],
                                 'copies-default': 1,
                                 'copies-supported': (1, 9999),
                                 'cups-version': u'1.4.4',
                                 'device-uri': u'usb://Canon/iP4000',
                                 'document-format-default': u'application/octet-stream',
                                 'document-format-supported': [u'application/octet-stream',
                                                               u'application/openofficeps',
                                                               u'application/pdf',
                                                               u'application/postscript',
                                                               u'application/vnd.cups-banner',
                                                               u'application/vnd.cups-pdf',
                                                               u'application/vnd.cups-postscript',
                                                               u'application/vnd.cups-raster',
                                                               u'application/vnd.cups-raw',
                                                               u'application/vnd.hp-hpgl',
                                                               u'application/x-cshell',
                                                               u'application/x-csource',
                                                               u'application/x-perl',
                                                               u'application/x-shell',
                                                               u'image/gif',
                                                               u'image/jpeg',
                                                               u'image/png',
               ...

[Till Kamppeter (till-kamppeter)]

Can you please follow the instructions in the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

[Ikey Doherty (ikey)]

Also require more data to establish whether this is
a packaging, upstream or configuration error.