UbuntuOne captcha not working

Bug #707949 reported by Davide Vitelaru
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-sso-client (Ubuntu)
Fix Released
Undecided
Natalia Bidart

Bug Description

Binary package hint: ubuntuone-client

I cannot create a new UbuntuOne account because it keeps telling me that I got the captcha wrong. Trust me, I tried tens of times, I didn't got it wrong. An (X) also appears in the e-mail field they both match and the e-mail isn't already registered with Ubuntu One.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: ubuntuone-client-gnome (not installed)
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
Architecture: i386
Date: Wed Jan 26 14:35:10 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOnePreferencesLog:
 2011-01-26 14:19:14,433 - ubuntuone-preferences - INFO - Starting Ubuntu One Preferences
 2011-01-26 14:22:00,126 - ubuntuone-preferences - ERROR - Credentials error for Ubuntu One: Problem getting the credentials from the keyring. - no more info available
 2011-01-26 14:31:44,604 - ubuntuone-preferences - INFO - Starting Ubuntu One Preferences
 2011-01-26 14:33:15,775 - ubuntuone-preferences - ERROR - Credentials error for Ubuntu One: Problem getting the credentials from the keyring. - no more info available
UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 on = False
 read_limit = 2097152
 write_limit = 2097152

Revision history for this message
Davide Vitelaru (vitdave93) wrote :
dobey (dobey)
affects: ubuntuone-client (Ubuntu) → ubuntu-sso-client (Ubuntu)
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Hi Davide,

I think you may be suffering from bug #703115. Please attach a screenshot of what you're seeing since we don't add an (X) when the email is not registered, we add a warning to the email field when the server answers that there is a problem with the email, usually the email is already registered.

If in doubt, go to http://login.ubuntu.com, and confirm if your email is or is not registered. Let me know how it went.

Cheers!

Changed in ubuntu-sso-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Naty Bidart (nataliabidart)
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Closing due to lack of response.

Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Sorry, ignore my last commet, it was supposed to go into another bug report :-).

Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Now yes, closing due to lack of response.

Changed in ubuntu-sso-client (Ubuntu):
status: Incomplete → Fix Released
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