Thunderbird crashes after finishing the creation of an email account

[Noutro]

... Thunderbird crash

... es after finishing the creation of an email account

(I'm marking this thread as a duplicate of bug #115602 [1] (MASTER
thunderbird crashed [@nsHTMLReflowState::CalcLineHeight]
[@nsBlockReflowState]), because of redmonkey's report:
https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/70649/comments/4 )

From the Attached Crash Report:
Distro Release: Ubuntu 6.10
System Arch: GNU/Linux
Package (version): mozilla-thunderbird (1.5.0.7-0ubuntu1)
Source Package: mozilla-thunderbird

1. Install Thunderbird 1.5.0.7 (20060918) in Ubuntu 6.10
2. Start it
3. Follow the wizard and create an email account
4. After finishing the creation, Thunderbird gets busy and 'kills' itself

When trying to start it up again, Thunderbird kills itself immediately on startup. In this situation it threw the attached report.

Remark: Thunderbird works correctly if you start it as superuser. In this case you can successfully create an email account.

I checked the "~/.mozilla-thunderbird" folder: all files are owned by the default user. (first I thought that there was something wrong with the file rights, but this doesn't seem to be the case - at least not in the profile folder)

[Noutro (noutro)]

Here comes the failure report which Thunderbird threw as I tried to start it up again: see attachment

[Alex Latchford (alex.latchford)]

Hello Noutro,

Thank you for the bug report, can I ask if you are using a different language pack with Thunderbird? There have been other reports similar to this which have failed on install as they couldn't write language pack files with a non-superuser.

Thanks again, Alex.

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Is this still an issue for you? We are trying to sort this issue and would like to know if this still happens.

Thanks in advance.

[redmonkey (rm2k2mail)]

I have exactly the same problem here (Xubuntu 7.04, Thunderbird 1.5.0.12).
So yes, it is still an issue for at least some people.
And no, I'm not using a different language pack with Thunderbird.

I hope you'll find a solution for it soon.
Thanks in advance!

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retrace done on Noruto's crash report.

Extract from retraced stacktrace:
...
#0 __kernel_vsyscall ()
#1 ?? ()
#2 _DYNAMIC ()
#3 ?? ()
#4 ?? ()
#5 nsProfileLock::LockWithFcntl (this=0xb,
#6 nsProfileLock::LockWithFcntl (this=0xb, lockFilePath=@0x33)
#7 <signal handler called>
#8 ?? ()
#9 ?? ()
#10 ?? ()
#11 ?? ()
#12 ?? ()
#13 ?? ()
#14 ?? ()
#15 ?? ()
#16 ?? ()
...

Tagging as mt-confirm, mt-needtestcase for further processing

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retraced Thread Stacktrace

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Noruto's retrace is pretty useless due mismatch of dbgsym version.

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retrace done on redmonkey crash report.

Extract from retraced stacktrace:
...
#3 <signal handler called>
#4 nsHTMLReflowState::CalcLineHeight (aPresContext=0x89a67b8,
#5 nsBlockReflowState (this=0xbfac8d0c,
#6 nsBlockFrame::Reflow (this=0x89f45c8,
#7 nsAbsoluteContainingBlock::ReflowAbsoluteFrame (
#8 nsAbsoluteContainingBlock::Reflow (this=0x89d1240,
#9 ViewportFrame::Reflow (this=0x89d120c,
#10 IncrementalReflow::Dispatch (this=0xbfac9518,
#11 PresShell::ProcessReflowCommands (this=0x89d0718,
#12 PresShell::WillPaint (this=0x89d0718) at nsPresShell.cpp:6571
...

Tagging as mt-confirm, mt-needtestcase for further processing

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retraced Thread Stacktrace

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Thank you redmonkey for your report.

(please, next time open a new crash report instead of attaching yours to
an existing one).

I'm marking this thread as a duplicate of bug #115602 [1] (MASTER
thunderbird crashed [@nsHTMLReflowState::CalcLineHeight]
[@nsBlockReflowState]), because of your report redmonkey.

Please feel free to add any other information you might consider to be
related to this particular issue (e.g. a *TEST CASE* to reproduce this
issue would be very important for us. We cannot be sure *unless you
confirm it* the test case provided by Naruto (the OP) is also applicable
to your issue) either to [1] or [2].

As the original reporter you'll be informed by email of all comments or
changes that affects either this report or the Master Bug (bug
#115602 [1]). You can unsubscribe [3] to stop receiving this
mailing at any time.

And, of course, please don't doubt to report any other crashes/issues
you might find in the future.

Further information can be found at [4].

Again, thank you.

[1] https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/115602
[2] https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/70649
[3] https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/115602/+subscribe
[4] https://wiki.ubuntu.com/MozillaTeam/Bugs

[Noutro (noutro)]

Hi Alex,

please excuse me that I didn't reply earlier. For me the situation is now like this:
I uninstalled thunderbird (using synaptic), downloaded thunderbird directly from mozilla site and installed this version manually with which I am still working - for half a year now (present version: 1.5.0.12 (20070509)). There were no problems with it. But I didn't try to install thunderbird with synaptics again, so I don't know whether the problem would apear again if I would install thunderbird with synaptic again. That's all I can say about this topic.

Thank you for your effort!

Noutro

[Noutro (noutro)]

P.S.: I didn't use a different language pack

[redmonkey (rm2k2mail)]

Hello Hilario,

no. Zhang Zengbo's test case (#115602) isn't applicable to my issue, but it's close to it.

I start Thunderbird, then I setup an account with the option "check for mails automatically" disabled and it crashes anyway with a Segmentation fault.

I hope that helps.