Crash with segmentation fault

Bug #704837 reported by Jurrit de Vries
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

During normal operation, like deleting a file, or doing nothing, thunderbird will randomly crash. It only returns a segmentation fault. Here a part of `strace thunderbird`:

getgroups(9, [4, 20, 24, 46, 105, 119, 122, 123, 1000]) = 9
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0x7f531ad359d0) = 3476
wait4(-1, deliver mode: 0
Segmentation fault
[{WIFEXITED(s) && WEXITSTATUS(s) == 139}], 0, NULL) = 3476
--- SIGCHLD (Child exited) @ 0 (0) ---
exit_group(139) = ?

What can I do more to get more crash information? It is easy to reproduce, it wil crash at least once per hour. I don't have any strange plugins. It is just a large mailbox. A similar thunderbird with the same ubuntu version is also running on another machine, accessing the same mailbox. However, that thunderbird only crashes every three days or so.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Jurrit,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 704837

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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