google chat and facebook won't connect

Bug #704197 reported by Ehalverson
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: empathy

aim connects fine, but facebook and google chat won't connect

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-24.42-genUser Name 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
Architecture: i386
Date: Mon Jan 17 17:59:41 2011
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy

Revision history for this message
Ehalverson (ehalverson) wrote :
Revision history for this message
KentPorter (ke4nt) wrote :

This solution , found here, worked for me.
http://askubuntu.com/questions/8696/cannot-connect-to-google-talk-using-empathy-pidgin-after-upgrading

Try this:

   1. Add Google Talk account
   2. Login ID: <email address hidden>
   3. Password: **
   4. [x] Encryption required (TLS/SSL)
   5. [x] Ignore SSL certificate errors
   6. Resource:
   7. Priority: 0
   8. Server: talk.google.com
   9. Port: 443
  10. [x] Use old SSL

Revision history for this message
Zakaria malha (zickox) wrote :

what about facebook chat, i tried "<email address hidden>" but it doesn't work !
is there any solution?

thanks,

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Revision history for this message
Bilal Shahid (s9iper1) wrote :

please attach the mission control log file with the bug report.?

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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