Selecting a scan resolution the scanner doesn't support gives vague error message
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Simple Scan |
Fix Released
|
Low
|
Unassigned | ||
simple-scan (Ubuntu) |
Fix Released
|
Low
|
Unassigned |
Bug Description
Binary package hint: simple-scan
Scanner model: HP ScanJet 3670
Ubuntu-release: 10.04 LTS
simple-scan autodetects the following resolutions for the above scanner model: 75, 150, 300, 600, 1200, 2400 dpi. All except the last (2400 dpi) are correct.
Furthermore, if I try to scan using the inappropriate 2400 dpi resolution, a dialog box is shown (rough English translation "Couldn't start scanning."). After closing that, the problem stays permanent: even if I select valid resolutions, the same dialog box keeps appearing upon start scan. A full reboot cures the situation (and maybe there's some less dramatic method to reset the original functionality, but I didn't find it yet).
I also tried scanning with xsane, which detected only the valid resolutions, all else being equal.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: simple-scan 1.0.3-0ubuntu1
ProcVersionSign
Uname: Linux 2.6.32-
Architecture: i386
CheckboxSubmission: e2d5c7bfc37fda4
CheckboxSystem: edda5d4f616ca79
Date: Mon Jan 17 00:02:24 2011
DriverPackageVe
libsane 1.0.22~
libsane-extras N/A
hplip N/A
hpoj N/A
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANG=hu_HU.UTF-8
SHELL=/bin/bash
SourcePackage: simple-scan
dmi.bios.date: 12/13/2005
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080009
dmi.board.name: P4P800SE
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 2.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
summary: |
- simple-scan incorrectly detects that a HP ScanJet 3670 can scan at - 2400dpi + Selecting a scan resolution the scanner doesn't support gives vague + error message |
Changed in simple-scan (Ubuntu): | |
status: | New → Triaged |
importance: | Undecided → Low |
Changed in simple-scan: | |
status: | New → Triaged |
importance: | Undecided → Low |
Changed in simple-scan (Ubuntu): | |
status: | Triaged → Fix Released |
Appears to be fixed in:
Ubuntu 12.04 LTS
simple-scan 3.4.1
Scanning with resolution set to 2400 dpi now result in using de facto 1200 dpi.
As to why, see the related question: #141578 - answer #3 describes the resolution control in detail and also gives an explanation of the behaviour in simple-scan 3.4.1.