Unity won't install via usb as a clean install

[Laura Czajkowski]

Binary package hint: ubiquity

I've downloaded natty to a usb and tried to A) install to a Dell Mini 9 and it just hangs on the first screen you see where it asks you to plug in your machine to internet and power supply. I've left it here for 2 hours twice now and nothing happens.

B) I've clicked on the option to Try Ubuntu and from there install, and the same thing happens, this time I've unity launched, but when you click on install same screen pops up and I click install but it sits here and doesn't do anything.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubiquity 2.5.3
ProcVersionSignature: Ubuntu 2.6.37-7.19-generic 2.6.37-rc3
Uname: Linux 2.6.37-7-generic i686
Architecture: i386
Date: Sun Jan 16 13:10:12 2011
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20101202)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
---
Architecture: i386
DistroRelease: Ubuntu 11.04
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20101202)
Package: ubiquity 2.5.3
PackageArchitecture: i386
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.37-7.19-generic 2.6.37-rc3
Tags: natty
Uname: Linux 2.6.37-7-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Evan (ev)]

Thanks for sending this in Laura. Looking at the logs, it's not clear what's going wrong. Given your description this is likely to be a problem in either jockey (which the installer calls if you check the "use third-party software"), or partman, the partitioning backend.

Are you checked the "use third-party software" box? Does the bug still occur if you do not check it? If it does not, what is the result of running `sudo jockey-text -a` in a fresh live CD session?

If the bug does still occur regardless of whether or not that box is checked, can you please run the install manually from the live CD desktop in debug mode. To do this, click "Try Install" from the first installer screen, then open a terminal and type `ubiquity -d`. When the installer hangs, run `apport-collect 703552`.

Thanks!

[Laura Czajkowski (czajkowski)]

apport information

[Laura Czajkowski (czajkowski)]

apport information

[Laura Czajkowski (czajkowski)]

apport information

[Laura Czajkowski (czajkowski)]

apport information

[Laura Czajkowski (czajkowski)]

apport information

[Laura Czajkowski (czajkowski)]

apport information

[Laura Czajkowski (czajkowski)]

Evan, didn't tick 3rd party and it still hung! Ticked it and hung! No change

[Evan (ev)]

Looks like you've found a bug in parted:

Jan 25 17:23:59 ubuntu ubiquity: Backtrace has 14 calls on stack:
Jan 25 17:23:59 ubuntu ubiquity: 14: /lib/libparted.so.0(ped_assert+0x2a) [0xdfca5a]
Jan 25 17:23:59 ubuntu ubiquity: 13: /lib/libparted.so.0(+0x410af) [0xe340af]
Jan 25 17:23:59 ubuntu ubiquity: 12: /lib/libparted.so.0(+0x41d87) [0xe34d87]
Jan 25 17:23:59 ubuntu ubiquity: 11: /lib/libparted.so.0(+0x446e4) [0xe376e4]
Jan 25 17:23:59 ubuntu ubiquity: 10: /lib/libparted.so.0(+0xe111) [0xe01111]
Jan 25 17:23:59 ubuntu ubiquity: 9: /lib/libparted.so.0(ped_disk_add_partition+0x25b) [0xe0456b]
Jan 25 17:23:59 ubuntu ubiquity: 8: /lib/libparted.so.0(+0x43691) [0xe36691]
Jan 25 17:23:59 ubuntu ubiquity: 7: /lib/libparted.so.0(+0x43c9f) [0xe36c9f]
Jan 25 17:23:59 ubuntu ubiquity: 6: /lib/libparted.so.0(ped_disk_new+0x75) [0xe04a25]
Jan 25 17:23:59 ubuntu ubiquity: 5: parted_server() [0x804deb7]
Jan 25 17:23:59 ubuntu ubiquity: 4: parted_server() [0x8056267]
Jan 25 17:23:59 ubuntu ubiquity: 3: parted_server() [0x8056951]
Jan 25 17:23:59 ubuntu ubiquity: 2: /lib/libc.so.6(__libc_start_main+0xe7) [0x9e0ce7]
Jan 25 17:23:59 ubuntu ubiquity: 1: parted_server() [0x8049e41]

[Evan (ev)]

Can you please attach the output of the following:
`sudo parted_devices`
`sudo parted -l`

[Laura Czajkowski (czajkowski)]

sudo parted_devices
/dev/sda 7682695056 ATA STEC PATA 8GB
/dev/sda 4007657472 USA DISK 2.0

when I do sudo parted -l I get a core dumped

[Greg Faith (gregfaith)]

I just had the same problem and followed the instructions left by Evan in the first comment. Tired to install the current daily natty build three times here from today download. Keep getting the same failure when trying to install from the live USB. Tired both Install Now and Try Ubuntu and install from desktop. I am using zsync to capture the current daily build and will try again in a few days. I signed in as this bug affects me but if needed I will create a new one.

[Greg Faith (gregfaith)]

ubuntu@ubuntu:~$ sudo parted_devices
/dev/sda 320072933376 ATA WDC WD3200BEKT-0
/dev/sdb 4000317440 SanDisk Cruzer

ubuntu@ubuntu:~$ sudo parted -l
Model: ATA WDC WD3200BEKT-0 (scsi)
Disk /dev/sda: 320GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number Start End Size Type File system Flags
 1 32.3kB 105GB 105GB primary ntfs boot
 2 105GB 320GB 215GB extended
 5 105GB 158GB 52.7GB logical ext4
 7 158GB 173GB 15.6GB logical ext4
 8 173GB 198GB 25.0GB logical ext4
 9 198GB 218GB 20.0GB logical ext4
10 218GB 239GB 21.0GB logical ext4
 6 314GB 320GB 6155MB logical linux-swap(v1)

Model: SanDisk Cruzer (scsi)
Disk /dev/sdb: 4000MB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number Start End Size Type File system Flags
 1 31.7kB 3999MB 3999MB primary fat32 boot, lba