new bug report (during installation with 6.06 live cd)

[Otsegoflesh]

We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and /var/log/partman:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 385, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1163, in configure_bootloader
    raise InstallStepError(
InstallStepError: GrubInstaller failed with code 1

[Henrik Nilsen Omma (henrik)]

Hello. Thanks for filing a bug. Could you please attach /var/log/syslog and /var/log/partman to this bug, by commenting on the bug's web page? That would help us better identify the cause of the problem. Thanks.

Further information:

Since this is a Live CD based installer you have likely lost the original log files when you turned off or rebooted the machine. In that case the only way to get the log files is to reproduced the install procedure (with the crash) and upload the files directly from the Live CD. Please let us know if you are able to do that at this stage.

To upload the files you need to run firefox from the Live CD session where the installer crashed, visit this bug page and click on 'Add a comment/attachment' at the bottom of the page. Click Browse and navigate to the requested files in /var/log.

[Colin Watson (cjwatson)]

I'm afraid that there is nothing I can do about this without the requested log files. If you (the original reporter) can reproduce this bug with a current release and can get me the log files, feel free to reopen this bug. (Anyone else reading this who believes they have a similar problem should open a new bug instead.)