firefox addon cannot be installed. the list is not coming.

Bug #701860 reported by Sreedath Namangalam
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox

when i open firefox and then tools->add-ons, then its not retreiving recommended addon list. pls help me tp resolve the problem.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: firefox 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
Architecture: i386
Date: Wed Jan 12 16:44:34 2011
FirefoxPackages:
 firefox 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
 firefox-gnome-support 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
 firefox-branding 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: firefox

Revision history for this message
Sreedath Namangalam (sreedath) wrote :
Revision history for this message
drew212 (mstngdrew212) wrote :

Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can test a new profile by starting profile manager with the following command, but make sure all Firefox windows are closed first:
firefox -ProfileManager

To disable extensions, Tools > Add-ons > Find the extension >
Highlight and click 'Disable' > Restart Firefox

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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