problem with ssl rapidssl https://www.digitalav.com.br

[Everton Antonio Ramos]

Binary package hint: firefox

work fine in others browsers (ie, chrome, opera)

error: sec_error_unknown_issuer

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: firefox 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Mon Jan 10 11:20:28 2011
FirefoxPackages:
 firefox 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
 firefox-gnome-support 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
 firefox-branding 3.6.13+build3+nobinonly-0ubuntu0.10.10.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 LANG=pt_BR.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Dan Kegel (dank)]

I can reproduce this with ubuntu 11.10's firefox; it doesn't like the site https://www.gamersgate.com/account/register
Chrome has no problem with it; I guess Chrome has its own list of ca's.

See also http://bugs.winehq.org/show_bug.cgi?id=29170

[Chris Coulson (chrisccoulson)]

Thanks, but this is a website bug. The website needs to provide the RapidSSL intermediate, which it doesn't do, so Firefox is behaving correctly here by telling you that the issuer is unknown.

See http://blog.clickssl.com/2010/12/rapidssl-error-on-firefox-this-connection-is-untrusted/
and also https://knowledge.geotrust.com/support/knowledge-base/index?page=content&actp=CROSSLINK&id=SO9557

[Chris Coulson (chrisccoulson)]

It looks like the website there in the title actually does provide the RapidSSL intermediate now. At least, when I test it here in Firefox after removing it from my profile, I don't get a warning and the intermediate appears in my cert store afterwards

[Chris Coulson (chrisccoulson)]

I've added a new section to the bug reporting guidelines for this type of issue https://wiki.ubuntu.com/MozillaTeam/Bugs#A.22Secure_Connection_Failed.22_errors