can't chat or change my status in empathy

[Markos Papoutsakis]

Binary package hint: empathy

I can't start a conversation with any of my contacts. I cannot change my status and also, after exiting and re-entering with my hotmail id i cannot even see my contacts.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Mon Jan 10 13:17:00 2011
ExecutablePath: /usr/bin/empathy
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
XsessionErrors:
 (polkit-gnome-authentication-agent-1:1507): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1501): GConf-CRITICAL **: gconf_value_free: assertion `value != NULL' failed
 (empathy:1775): Gtk-CRITICAL **: gtk_tree_model_filter_real_unref_node: assertion `elt->ref_count > 0' failed
 (npviewer.bin:1868): Gdk-WARNING **: XID collision, trouble ahead
 (npviewer.bin:1868): Gdk-WARNING **: XID collision, trouble ahead

[Omer Akram (om26er)]

could you be a little more specific, what happens when you double click on a contact and send them a message, why cant you change your status? is the problem specific to one protocol or happens with every protocol in empathy?

[Markos Papoutsakis (marko-421)]

Thanks for the reply..

Yes! The first thing that happened was that I could see my contacts but when clicking on them nothing was happening. Then I changed my status from empathy (I cannot change it from the icon on top-right corner at the panel) and I still was clicking but nothing...

I disabled and enabled again my account (from chat accounts) and suddenly all my contacts were gone. I could not see them, only a blank window.

When I restart my pc the first thing is happening again! Seeing my contacts but clicking with a void response.

What about protocols? I don't know what you mean.

[Markos Papoutsakis (marko-421)]

Wow! For now it is fixed by itself!

[Omer Akram (om26er)]

closing since the issue is fixed. if you see it again feel free to re-open this bug.