Empathy MSN video-call crashes

Bug #696554 reported by Matthias Mailänder
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: empathy

I am using Ubuntu 10.10 and Empathy 2.32.1 from http://ppa.launchpad.net/telepathy/ppa/ubuntu When I click the Video icon of a MSN account Empathy crashes, compare Bug #521036 which crashes with Google Talk.
---
Architecture: i386
DistroRelease: Ubuntu 10.10
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
Package: empathy 2.32.1-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 LANG=de_DE.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Tags: maverick
Uname: Linux 2.6.35-24-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video

Revision history for this message
Matthias Mailänder (mailaender) wrote :
Revision history for this message
Paolo Rotolo (paolorotolo) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 696554
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Matthias Mailänder (mailaender) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Victor Vargas (kamus) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in empathy (Ubuntu):
importance: Undecided → Medium
status: New → Invalid
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