Ubuntu Firefox version crash when using SafeNet iKey token

Bug #696109 reported by Claudio André
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox

The Firefox version deployed/compiled by Ubuntu team crashed if i try to load SafeNet iKey token driver.

Mozilla's "ordinary" Firefox version doesn't crash with iKey token driver. Thunderbird (Mozilla's version) neither too.

1. SafeNet token information available at http://www2.safenet-inc.com/br/products_tokens_iKey2032.asp
2. Digital certificates are mandatory in some circumstances, please take a look at the problem.
3. Ubuntu 10.04.1 LTS
4. Firefox 3.6.13 (both)

Workaround:
- Just download Firefox from Mozilla's site and use it.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
ProcVersionSignature: Ubuntu 2.6.32-27.49-generic 2.6.32.26+drm33.12
Uname: Linux 2.6.32-27-generic i686
Architecture: i386
Date: Fri Dec 31 19:25:33 2010
FirefoxPackages:
 firefox 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
 firefox-gnome-support 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
 firefox-branding 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, user)
 LANG=pt_BR.utf8
 SHELL=/bin/bash
SourcePackage: firefox

Revision history for this message
Claudio André (claudioandre.br) wrote :
Revision history for this message
drew212 (mstngdrew212) wrote :

Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can test a new profile by starting profile manager with the following command, but make sure all Firefox windows are closed first:
firefox -ProfileManager

To disable extensions, Tools > Add-ons > Find the extension >
Highlight and click 'Disable' > Restart Firefox

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Claudio André (claudioandre.br) wrote :

The Mozilla version that works uses the same configuration (directory .mozilla in home).

I have two executables in different directories in the same machine, account, etc.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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