OpenOffice 3.2.1 crash after File > New > Label

[Jerry Lapham]

Binary package hint: openoffice.org

OpenOffice 3.2.1 crashes (closes) when I enter File > New > Label. It gives me a message saying it will save my empty document and restore it when I restart. I'm running Kubuntu 10.10 AMD 64.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: openoffice.org 1:3.2.1-7ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic x86_64
Architecture: amd64
Date: Fri Dec 31 01:06:09 2010
InstallationMedia: Kubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.2)
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
---
Architecture: amd64
DistroRelease: Ubuntu 10.10
InstallationMedia: Kubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.2)
Package: openoffice.org 1:3.2.1-7ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Tags: maverick
Uname: Linux 2.6.35-24-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Paolo Rotolo (paolorotolo)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect BUGNUMBER
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Jerry Lapham (rjlapham-cinci)]

apport information

[Leo Arias (elopio)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I tried to reproduce the issue, but I couldn't.

Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[Jerry Lapham (rjlapham-cinci)]

On Thursday, February 10, 2011 12:58:42 pm you wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> I tried to reproduce the issue, but I couldn't.
>
> Please try to obtain a backtrace following the instructions at
> http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace
> (as an attachment) to the bug report. This will greatly help us in
> tracking down your problem.
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: New => Incomplete

Since I filed the bug report I've downloaded and installed Open Office 3.3.0
directly from Open Office. It doesn't have the problem. Open Office 3.2.1 still
crashes but is it worth pursuing?

 -Jerry
=============================================
Jerry Lapham
Monroe, OH 45050
<email address hidden>
=============================================
Walk to Emmaus: Fueling station for a spirit-filled church

[Leo Arias (elopio)]

Hi Jerry Lapham,

I think it is worth trying it on the live environment of the Desktop CD of the development release - Natty Narwhal.

[Leo Arias (elopio)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Jerry Lapham (rjlapham-cinci)]

On Thursday, March 24, 2011 09:03:46 pm you wrote:

> We'd like to figure out what's causing this bug for you, but we haven't
> heard back from you in a while. Could you please provide the requested
> information? Thanks!

I attempted to run the instructions you gave me without success. Since I'm
now running OpenOffice 3.3.0 without the problem, please close the bug report.

Thanks,

 -Jerry
=============================================
Jerry Lapham
Monroe, OH 45050
<email address hidden>
=============================================
"My guitar is broken," Tom fretted.

[Leo Arias (elopio)]

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.