No sound devices present (Dell Studio XPS laptop)

Bug #695292 reported by LarsIvarIgesund
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

This is a regression after I upgraded to Natty - however, a similar (or the same) problem was present back in 10.04 at which point I figured out some way to configure it to work somewhat.

I discovered the issue now as I tried to use spotify and amarok, neither of which created any sound, neither on speakers, nor headphones. KMix also shows no devices to adjust.

According to lspci, I have

00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)

I think the "fixes" in the previous versions included the STAC92xx driver.

The hardware seems to have:

 1 x mic input jack port.
 2 x output/headphone jack port
 2 x built-in mics (1 analog, 1 digital?), or at least there are two microphone "holes", one on each side of the camera
 1 x hdmi

Part of the issues I had with the previous Ubuntu versions was that I was never able to get the built-in microphone(s) working with programs like skype. Never tried the jack as I don't have a useful microphone readily available.

I don't mind helping with testing various configurations, but it would be good if this stuff could be properly auto-detected. Sound not working out of the box is very non-intuitive and an issue when I wish to recommend Ubuntu to people.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.23+dfsg-2ubuntu1b1
ProcVersionSignature: Ubuntu 2.6.37-11.25-generic-pae 2.6.37-rc7
Uname: Linux 2.6.37-11-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 1: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices: **** List of CAPTURE Hardware Devices ****
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf1000000 irq 49'
   Mixer name : 'IDT 92HD73C1X5'
   Components : 'HDA:111d7675,102802fe,00100103'
   Controls : 1
   Simple ctrls : 1
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfeec000 irq 51'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
Date: Wed Dec 29 09:44:13 2010
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=nn_NO:nn:no_NO:no:nb_NO:nb:en
 PATH=(custom, user)
 LANG=nn_NO.UTF-8
 SHELL=/usr/bin/zsh
SourcePackage: alsa-driver
dmi.bios.date: 02/10/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0Y517R
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd02/10/2010:svnDellInc.:pnStudioXPS1645:pvrA07:rvnDellInc.:rn0Y517R:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Studio XPS 1645
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

Revision history for this message
LarsIvarIgesund (larsivar) wrote :
Revision history for this message
David Henningsson (diwic) wrote :

Hi Lars-Ivar and thanks for testing the new version of Ubuntu!

There is an error while initialising your sound card:

[ 24.004283] hda_codec: cannot build controls for #0 (error -16)

However, I've run your codec in an emulator against an updated natty codebase, and it seems to be working there, so this is probably fixed in current Natty. Can you verify? Thanks!

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.