OpenOffice Calc crashes whole system on .xls file

Bug #693865 reported by Alexander Sverdlin
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

Specific .xls file opened by OpenOffice Calc crashes X-server on the first open and the whole system on second open.

OpenOffice info:
OpenOffice.org 3.2.1
OOO320m19 (Build:9505)
ooo-build 3.2.1.4, Ubuntu package 1:3.2.1-7ubuntu1

Ubuntu reports as:
Ubuntu 11.04
                - the Natty Narwhal
(with latest updates)

Gnome:
Version: 2.32.0
Build Date: 09/27/2010

File is here today:
http://www.n-p-c.ru/upload/price/npc_price_2010.11.25.xls
This file is also attached.

BTW, this file opened normally in ms office.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: openoffice.org (not installed)
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
Architecture: i386
Date: Thu Dec 23 20:46:36 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
SourcePackage: openoffice.org

Revision history for this message
Alexander Sverdlin (alex-gai) wrote :
Revision history for this message
Leo Arias (elopio) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I tried to reproduce the issue on Ubuntu 10.10 but I couldn't. I can open the xls without issues.

Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in openoffice.org (Ubuntu):
status: New → Incomplete
Revision history for this message
Leo Arias (elopio) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
penalvch (penalvch) wrote :

Alexander Sverdlin, thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in openoffice.org (Ubuntu):
status: Incomplete → Invalid
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