the captcha is always wrong

[Judotens Budiarto]

Binary package hint: ubuntu-sso-client

i tried to type the captcha answer correctly for a several times but it always return Wrong captcha (even with a new reloaded captcha). It happened when i try to create a new UbuntuOne account. I really sure my captcha answers is correct!

I think this registration form having a bad cache result handler. Try to create a new account, enter a random simple password < 8 char length, submit this data, it will give a failed result (ita bcoz my pass is < 8char). Now retry to enter a qualified password (>= 8 chars length, using one Capital, and one number) and see the result.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: ubuntu-sso-client 1.0.7-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Wed Dec 22 01:10:07 2010
ExecutablePath: /usr/lib/ubuntu-sso-client/ubuntu-sso-login
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
InterpreterPath: /usr/bin/python2.6
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
SourcePackage: ubuntu-sso-client

[Natalia Bidart (nataliabidart)]

Hi,

thanks for taking the time to report this bug. I can not reproduce the problem, are you sure you're typing the captcha with matching upper and lower cases, and using any non-letter symbol that the captcha has?

The captcha validation is made server side, so from the desktop app there is no much we can do about it. If the server replies the captcha is wrong, it probably is (or the captcha token is expired).

Please let us know if you could register or if this problem persists.

Cheers!

[Natalia Bidart (nataliabidart)]

Closing due to lack of response.