Empathy does not allow to login

[Marcin Dylewski]

Binary package hint: empathy

When i start empathy (either through Ubuntu's integration applet or as a standalone app) it does not allow me to login to any communcator protocol. The status is displayed as offline and place where the icon for changing status should be is blank.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-23.41~ppa1-generic-tuxonice 2.6.35.7
Uname: Linux 2.6.35-23-generic-tuxonice x86_64
Architecture: amd64
Date: Mon Dec 20 12:42:21 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 LANG=pl_PL.utf8
 SHELL=/bin/bash
SourcePackage: empathy

[Marcin Dylewski (marcin-dylewski-m)]

It is worth to add that this feature was working very well. I recall there were some updates related to this area few days ago.

[Omer Akram (om26er)]

Thanks for your bug report. Which connection manager are you using? if its something other than the network-manager then open a terminal and do the following

$ sudo apt-get install dconf-tools

then open dconf-editor from terminal, navigate from 'apps' to 'empathy' and there untick 'use conn' option and see if that solves the problem

[Marcin Dylewski (marcin-dylewski-m)]

Yeah, that works. I was not aware about that solution. I can also confirm that issue was present when i was connecting through my WWAN card using manual scripts. When i was using network-manager everything works flawlessly. I guess this can be closed now.

[Omer Akram (om26er)]

marking this bug duplicate of a similar bug. although the title of that bug might not be attractive but the underlying issue is the same