After Dapper->Edgy upgrade, ADF scans blanks

[Jeffrey Ratcliffe]

Binary package hint: hplip

I've just upgraded from Ubuntu Dapper (which had hplip v0.9.7) to Edgy (v1.6.9). With Dapper, the scanner (and ADF) part of my OfficeJet 5510 worked perfectly.

Now, if I put more than one page in the ADF and scan, either with scanimage or xsane, then the first page is scanned correctly, and subsequent pages are not fed and the frontend sees blank scans.

No error message is reported.

[Jeffrey Ratcliffe (jeffreyratcliffe)]

This turned into a bit of a saga. The guys at HPLIP had no
idea what the problem might be and initially suggested that
I install HPLIP v1.6.10 from source. I rapidly ran into
dependency hell and gave up.

The next suggestion was a clean install of Edgy (as I had
done a dist-upgrade from Dapper). The install went more
smoothly than I expected, but didn't solve the problem.

However, the clean install DID sort out the dependency
problem I had earlier. I installed v1.6.10 from source, and
now everything is working properly.

[Till Kamppeter (till-kamppeter)]

Looks like that the HP guys have fixed a bug in ADF scanning in HPLIP 1.6.10. So we should update our HPLIP package.

[jdo (jdo-deactivatedaccount)]

I have the same problem with my hp LaserJet 3320 MFP.
After upgrading to Edgy the scanning with the ADF stops after the first document.

With hplip 1.6.10, I also run into dependency problems when running the installer from hplip.sourceforge.net and I have also dependency problems when building from source.
Installing the older version 0.9.7-4 didn't change anything either.

I am now scanning single documents with my ADF, but that takes a lot of time.

jdo

[Jeffrey Ratcliffe (jeffreyratcliffe)]

On 12/7/06, jdo <email address hidden> wrote:
> With hplip 1.6.10, I also run into dependency problems when running the installer from hplip.sourceforge.net and I have also dependency problems when building from source.
> Installing the older version 0.9.7-4 didn't change anything either.

I solved the dependency problems with a clean install of Edgy. v1.6.10
then solved the ADF problem.

Regards

Jeff

[jdo (jdo-deactivatedaccount)]

Thanks for that. But I have no clean install.

I was able to run the "hplip-1.6.10.run" file with sudo. Allthough I had to install some software with synaptic. But the problem (scanning multiple documents with the ADF) seems even worse. This is a big problem for me, and the fastest solution is probably buying a non-HP multifunction printer with less complicated drivers.

jdo

[Jeffrey Ratcliffe (jeffreyratcliffe)]

On 12/8/06, jdo <email address hidden> wrote:
> I was able to run the "hplip-1.6.10.run" file with sudo. Allthough I had
> to install some software with synaptic. But the problem (scanning

It installed without error?

> multiple documents with the ADF) seems even worse. This is a big problem
> for me, and the fastest solution is probably buying a non-HP
> multifunction printer with less complicated drivers.

I found the HPLIP mailing lists on sourceforge very helpful. It would
be worth posting your problem there.

Jeff

[Till Kamppeter (till-kamppeter)]

I have subscribed Donald Welch from HP to this bug.

Don, can you look into this? Looks like an upstream bug.

[jdo (jdo-deactivatedaccount)]

Hi Jeff,

Yes, I installed "hplip-1.6.10.run" without errors on a upgraded Edgy Eft.

I downloaded "hplip-1.6.10.run" from hplip.sourceforge.net, gave it execute permission and did a "sudo ./hplip-1.6.10.run".
When it said something about missing cups-devel, I installed something that looks like that (libgnomecups1.0-dev, libcupsys2.dev, etc.) and tried again. After a few times there were no more missing dependices in custom mode. In automatic mode the installer said that JetDirect was not installed, but that's no problem.

kind regards,
jdo

[Till Kamppeter (till-kamppeter)]

I have packaged HPLIP 1.7.1 and there ADF scanning work correctly for me (on LaserJet 3390).

The package is on the way into Feisty.

Files are here:

http://www.linux-foundation.org/~till/tmp/ubuntu/feisty/hplip/

Binaries for testing in the binary/ directory