Xorg crash when starting any screensaver or putting screen to blank

[Dariusz Panasiuk]

Binary package hint: xorg

This HP Omnibook Xe3l is quite old laptop but with 512MB of maximum RAM it is still fine for basic stuff with Ubuntu.
I wanted to report few things that don't work in hope it will sort also others problems.
1) Screensaver of any type (even simplest) crashes xorg. It happens also when I select "blank screen" as screensaver
2) suspend or hibernation doesn't work at all
3) none of hardware buttons aren't working (www, email, help, suspend)
4) power meter doesn't display battery status

Shell I raise new bug report for each of this things, and if so how do I run ubuntu-bug against each of those?

Please let me know if you need me to run any commands

many thanks

Dariusz

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xorg 1:7.5+6ubuntu3
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic i686
Architecture: i386
CheckboxSubmission: 4e343eca258d9e0222d5dce8d765e49a
CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
Date: Tue Dec 14 20:15:58 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lsusb:
 Bus 001 Device 002: ID 2001:3c00 D-Link Corp. [hex] AirPlus G DWL-G122 Wireless Adapter(rev.B1) [Ralink RT2500USB]
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP OmniBook PC
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=28d8316c-fd94-4126-ae12-89ef809e9531 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
Title: Xorg crash
dmi.bios.date: 01/01/1992
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: GC.M1.63
dmi.board.name: N/A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: OmniBook N32N-733
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrGC.M1.63:bd01/01/1992:svnHewlett-Packard:pnHPOmniBookPC:pvrHPOmniBookXE3GC:rvnHewlett-Packard:rnN/A:rvrOmniBookN32N-733:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP OmniBook PC
dmi.product.version: HP OmniBook XE3 GC
dmi.sys.vendor: Hewlett-Packard
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-23-generic

[Dariusz Panasiuk (dariusz.panasiuk)]

Hello

I figured out that this problem was caused by no ACPI support.

To enable suspend, hibernation, screen saver and system shut-down you will have to force ACPI by parsing "acpi=force" to the kernel. To do that edit /etc/grub.d/10_linux and:
 A. at the beginning of the script declare new veriable (in example below it is called EXTRAPARM).
{{{
export EXTRAPARM="acpi=force"
}}}
 B. at the bottom of the script near line 155 insert new variable to look like:
{{{
"${GRUB_CMDLINE_LINUX} ${GRUB_CMDLINE_EXTRA} ${EXTRAPARM} ${GRUB_CMDLINE_LINUX_DEFAULT}" \
}}}
 C. run grub-update script
{{{
grub-update
}}}

I understand that this process would have to be followed also on other older laptops with old BIOS.

Can this be incorporated into installation process so installer updates grub configuration if old BIOS is detected?

many thanks

Dariusz

[bugbot (bugbot)]

Hey Dariusz,

Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

  apport-collect <bug-number>

which will update the bug with fresh logs and tag the bug as affecting
natty. (It is best to run this right after reproducing the problem.)

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.