OpenERP Report Designer not working on Windows 7 64-bit with OpenOffice 3.2.1

Bug #689497 reported by philu
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Odoo Addons (MOVED TO GITHUB)
Fix Released
Medium
OpenERP R&D Addons Team 1

Bug Description

OpenOffice 3.2.1 (Build: 9502)
Windows 7 Home Premium 64-bit

Installed OpenOffice 3.2.1; installed the OpenERP Report Designer which came as part of OpenERP 6 (from the latest trunk as of the time of 13th Dec 2010) by clicing the "Save as" button in the window where it asks you to configure OpenOffice; restarted OpenOffice; clicked the “Connect” icon in the toolbar; nothing happened: no message, no window appears, nothing, but the menu is still responsive, i.e. if you hover over the toolbar, the buttons will raise and tooltips appear. Tried the menubar; still nothing happened.

Went to OpenOffice’s Menubar, Tools / Extension Manager, clicked on the “Remove” button for OpenERP extension, got the confirmation box, clicked OK, then got a dialogue box:

(com.sun.star.lang.DisposedException){{{Message = “URP-Bridge: disposed(tid=5564) Unexpected connection closure”, Context = (com.sun.star.uno.XInterface) @0 }}}

Then clicked “OK”, then clicked the Remove button again, got the confirmation box again, clicked OK, and it removed successfully; restarted OpenOffice; the extension was gone. Installed it again; same problem as before.

Went to Windows' Event Log; found these entries which may be related:

------------------------------------------------------------------------------------------------
Fault bucket 1940171523, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: uno.exe
P2: 0.0.0.0
P3: 4be02b6f
P4: vclmi.dll
P5: 3.2.9498.500
P6: 4be03c7a
P7: c0000005
P8: 0000d429
P9:
P10:

Attached files:
C:\Users\Philu\AppData\Local\Temp\WERC5B5.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Philu\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_uno.exe_1dc34948c33948a72e6313b72437cf0c68ca5c4_15bfe095

Analysis symbol:
Rechecking for solution: 0
Report Id: 42e2f463-0670-11e0-862b-005056c00008
Report Status: 0

------------------------------------------------------------------------------------------------
Faulting application name: uno.exe, version: 0.0.0.0, time stamp: 0x4be02b6f
Faulting module name: vclmi.dll, version: 3.2.9498.500, time stamp: 0x4be03c7a
Exception code: 0xc0000005
Fault offset: 0x0000d429
Faulting process id: 0x1864
Faulting application start time: 0x01cb9a7cf614433f
Faulting application path: C:\Program Files (x86)\OpenOffice.org 3\URE\bin\uno.exe
Faulting module path: C:\Program Files (x86)\OpenOffice.org 3\program\vclmi.dll
Report Id: 42e2f463-0670-11e0-862b-005056c00008

------------------------------------------------------------------------------------------------

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: uno.exe
P2: 0.0.0.0
P3: 4be02b6f
P4: vclmi.dll
P5: 3.2.9498.500
P6: 4be03c7a
P7: c0000005
P8: 0000d429
P9:
P10:

Attached files:
C:\Users\Philu\AppData\Local\Temp\WER4A01.tmp.WERInternalMetadata.xml
C:\Users\Philu\AppData\Local\Temp\WER54AC.tmp.appcompat.txt
C:\Users\Philu\AppData\Local\Temp\WER5A48.tmp.hdmp
C:\Users\Philu\AppData\Local\Temp\WER5DF1.tmp.mdmp

These files may be available here:
C:\Users\Philu\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_uno.exe_1dc34948c33948a72e6313b72437cf0c68ca5c4_cab_1ade5eb9

Analysis symbol:
Rechecking for solution: 0
Report Id: d0363a80-066e-11e0-862b-005056c00008
Report Status: 36

------------------------------------------------------------------------------------------------
Faulting application name: uno.exe, version: 0.0.0.0, time stamp: 0x4be02b6f
Faulting module name: vclmi.dll, version: 3.2.9498.500, time stamp: 0x4be03c7a
Exception code: 0xc0000005
Fault offset: 0x0000d429
Faulting process id: 0x11a0
Faulting application start time: 0x01cb9a7b72f358d6
Faulting application path: C:\Program Files (x86)\OpenOffice.org 3\URE\bin\uno.exe
Faulting module path: C:\Program Files (x86)\OpenOffice.org 3\program\vclmi.dll
Report Id: d0363a80-066e-11e0-862b-005056c00008

------------------------------------------------------------------------------------------------

Revision history for this message
Olivier Dony (Odoo) (odo-openerp) wrote :

Assigning to responsible team to double-check if this still occurs with the latest version.
Thanks for reporting!

Changed in openobject-server:
assignee: nobody → OpenERP R&D Addons Team 1 (openerp-dev-addons1)
importance: Undecided → Medium
milestone: none → 6.0-rc2
status: New → Confirmed
affects: openobject-server → openobject-addons
Changed in openobject-addons:
milestone: 6.0-rc2 → none
Jigar A. (ifixthat)
Changed in openobject-addons:
status: Confirmed → In Progress
Revision history for this message
tfr (Openerp) (tfr) wrote :

I cannot reproduce the bug with the last plugin in trunk-dev-addons1
it seems be fixed, it will soon be merge in trunk

Changed in openobject-addons:
status: In Progress → Invalid
status: Invalid → Fix Released
Changed in openobject-addons:
milestone: none → 6.0
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