OpenERP Report Designer not working on Windows 7 64-bit with OpenOffice 3.2.1
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Odoo Addons (MOVED TO GITHUB) |
Fix Released
|
Medium
|
OpenERP R&D Addons Team 1 |
Bug Description
OpenOffice 3.2.1 (Build: 9502)
Windows 7 Home Premium 64-bit
Installed OpenOffice 3.2.1; installed the OpenERP Report Designer which came as part of OpenERP 6 (from the latest trunk as of the time of 13th Dec 2010) by clicing the "Save as" button in the window where it asks you to configure OpenOffice; restarted OpenOffice; clicked the “Connect” icon in the toolbar; nothing happened: no message, no window appears, nothing, but the menu is still responsive, i.e. if you hover over the toolbar, the buttons will raise and tooltips appear. Tried the menubar; still nothing happened.
Went to OpenOffice’s Menubar, Tools / Extension Manager, clicked on the “Remove” button for OpenERP extension, got the confirmation box, clicked OK, then got a dialogue box:
(com.sun.
Then clicked “OK”, then clicked the Remove button again, got the confirmation box again, clicked OK, and it removed successfully; restarted OpenOffice; the extension was gone. Installed it again; same problem as before.
Went to Windows' Event Log; found these entries which may be related:
-------
Fault bucket 1940171523, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: uno.exe
P2: 0.0.0.0
P3: 4be02b6f
P4: vclmi.dll
P5: 3.2.9498.500
P6: 4be03c7a
P7: c0000005
P8: 0000d429
P9:
P10:
Attached files:
C:\Users\
These files may be available here:
C:\Users\
Analysis symbol:
Rechecking for solution: 0
Report Id: 42e2f463-
Report Status: 0
-------
Faulting application name: uno.exe, version: 0.0.0.0, time stamp: 0x4be02b6f
Faulting module name: vclmi.dll, version: 3.2.9498.500, time stamp: 0x4be03c7a
Exception code: 0xc0000005
Fault offset: 0x0000d429
Faulting process id: 0x1864
Faulting application start time: 0x01cb9a7cf614433f
Faulting application path: C:\Program Files (x86)\OpenOffic
Faulting module path: C:\Program Files (x86)\OpenOffic
Report Id: 42e2f463-
-------
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: uno.exe
P2: 0.0.0.0
P3: 4be02b6f
P4: vclmi.dll
P5: 3.2.9498.500
P6: 4be03c7a
P7: c0000005
P8: 0000d429
P9:
P10:
Attached files:
C:\Users\
C:\Users\
C:\Users\
C:\Users\
These files may be available here:
C:\Users\
Analysis symbol:
Rechecking for solution: 0
Report Id: d0363a80-
Report Status: 36
-------
Faulting application name: uno.exe, version: 0.0.0.0, time stamp: 0x4be02b6f
Faulting module name: vclmi.dll, version: 3.2.9498.500, time stamp: 0x4be03c7a
Exception code: 0xc0000005
Fault offset: 0x0000d429
Faulting process id: 0x11a0
Faulting application start time: 0x01cb9a7b72f358d6
Faulting application path: C:\Program Files (x86)\OpenOffic
Faulting module path: C:\Program Files (x86)\OpenOffic
Report Id: d0363a80-
-------
Changed in openobject-addons: | |
status: | Confirmed → In Progress |
Changed in openobject-addons: | |
milestone: | none → 6.0 |
Assigning to responsible team to double-check if this still occurs with the latest version.
Thanks for reporting!