Feedback add-on cannot be disabled

[Atanas Atanasov]

Binary package hint: firefox

If I disable the Feedback add-on and then restart firefox, the add-on remains functional. A second look in the add-ons page shows Feedback almost disabled, that is asking for another restart of firefox. I restarted several times without success. My experience with removing the Feedback button in the toolbar is similar. I can remove it (by going to customize ...), but it magically reappears after a restart. How could I address these issues? I hope this is not the expected behavior.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 4.0~b7+nobinonly-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.37-8.21-generic 2.6.37-rc4
Uname: Linux 2.6.37-8-generic x86_64
Architecture: amd64
Date: Sun Dec 12 04:41:49 2010
ProcEnviron:
 LANGUAGE=en_US.UTF-8:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox

[drew212 (mstngdrew212)]

Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test.

You can test a new profile by starting profile manager with the following command, but make sure all Firefox windows are closed first:
firefox -ProfileManager

[Chris Coulson (chrisccoulson)]

Note that we will automatically turn off this extension on non-beta builds anyway

[Atanas Atanasov (thenasko)]

You were right -- I created a new profile and was able to disable the Feedback add-on. I have been using my previous profile for quite a while and I am not surprised it got corrupted somehow. Is there a way to recover it? All I would like to save is my tabs and the list of add-ons.

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]