vga monitor not detected

[Erno Kuusela]

Binary package hint: xserver-xorg-video-ati

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.

"You are using Ubuntu 10.10
                - the Maverick Meerkat - released in October 2010 and supported until April 2012."

2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.

Package: xserver-xorg-video-radeon
Source: xserver-xorg-video-ati
Version: 1:6.13.1-1ubuntu5

3) What you expected to happen

I expected my (Samsung SyncMaster 1100p Plus) monitor to be detected and X to know about display modes it can support.

4) What happened instead

It shows up as "unknown" and I had to manually configure the modes (which involved cvt/xrandr and gdm config files)

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xserver-xorg-video-radeon 1:6.13.1-1ubuntu5
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic x86_64
Architecture: amd64
DRM.card0.DVI.D.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1024x768 800x600 800x600 848x480 640x480
 edid-base64:
Date: Fri Dec 3 08:58:15 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=0c719a59-7ad7-402c-af5b-2fdb744a7c4b ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-video-ati
dmi.bios.date: 09/08/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1701
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88TD-M EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1701:bd09/08/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88TD-MEVO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: x86_64
 kernel: 2.6.35-23-generic
xkbcomp:
 Error: command ['xkbcomp', ':0', '-w0', '-'] failed with exit code 1: No protocol specified
 Error: Cannot open display ":0"
                   Exiting
---
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu11
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,place,grid,mousepoll,gnomecompat,session,snap,resize,regex,imgpng,vpswitch,wall,move,unitymtgrabhandles,animation,fade,expo,workarounds,ezoom,scale,unityshell]
CompositorRunning: compiz
DistUpgraded: 2012-07-24 14:02:06,990 DEBUG enabling apt cron job
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes,
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI RS880 [Radeon HD 4250] [1002:9715] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. M5A88-V EVO [1043:843e]
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: System manufacturer System Product Name
Package: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=0c719a59-7ad7-402c-af5b-2fdb744a7c4b ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Tags: precise running-unity ubuntu compiz-0.9
Uname: Linux 3.2.0-27-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-07-24 (5 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/08/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1701
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88TD-M EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1701:bd09/08/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88TD-MEVO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.7.8-0ubuntu1.2
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3.1
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

[bugbot (bugbot)]

Hey Erno,

Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

  apport-collect <bug-number>

which will update the bug with fresh logs and tag the bug as affecting
natty. (It is best to run this right after reproducing the problem.)

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[Erno Kuusela (erno-iki)]

I haven't had the chance to try it yet, and I might skip Natty. I didn't realise I had to respond in order to keep this from expiring. I imagine the "supported until April 2012" in the about dialog means bugs are still tracked for Maverick?

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]

[Erno Kuusela (erno-iki)]

This still happens in Precise.

[Erno Kuusela (erno-iki)]

apport information

[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

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[Erno Kuusela (erno-iki)]

apport information

[penalvch (penalvch)]

Erno Kuusela, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]