couldn't connect hotmail chat in Empathy 2.32.0(ubuntu 10.10

[hirenvasani]

Binary package hint: empathy

I am Trying to connect Hotmail chat with my Hotmail id but i count connect, process of connecting keep on going, but it never connects...

I have Empathy 2.32.0 in my Ubuntu 10.10

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue Nov 30 23:11:23 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy

[Omer Akram (om26er)]

thanks for taking time to report this bug. have you run update manager? there are updates there that should fix this issue. please update your system. (look for 'papyon' in updates) if that does not solve the problem please attach you telepathy butterfly logs by clicking on help>debug a window will popup there in the dropdown menu select butterfly and click save. (these logs should be of the time when empathy is trying to connect.

[Omer Akram (om26er)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.