Syncing problem

[DantePasquale]

Binary package hint: ubuntuone-client

this is one of the most horrible packages you guys have ever put out. I've tried uninstalling re-installing, wiping, installing and it still wont run on my laptop running 9.10.

ProblemType: Bug
.home.dante..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 2097152
 write_limit = 2097152
 on = True
.home.dante..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = False
Architecture: amd64
CheckboxSubmission: d21f2f7eacf3286e2319e26d0de00031
CheckboxSystem: 3e53d3ea5811723345f19eff5070f9ab
Date: Wed Nov 24 20:14:18 2010
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-22.68-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-22-generic x86_64

[Matt Griffin (mattgriffin)]

@DantePasquale: I changed the title of this bug report because it wasn't helpful to solving the problem for you and wasn't helpful with making Ubuntu One better. We would be happy to help you get syncing working. I'll notify a colleague of this bug report and see if they can look into it. In the meantime, please checkout our other support resources. https://one.ubuntu.com/support/

[Duane Hinnen (duanedesign)]

Dante,
Sorry to hear Ubuntu One is not working as expected. The issue looks to be the metadata you have is for a newer version of Ubuntu One. Installing a newer version then going back to an older one can cause this issue. You need to repopulate the metadata using the current version installed. You can do that with the following steps.

To be safe please make sure you have a backup of any critical data in your Ubuntu One folder before following these steps.

WORKAROUND
1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

This bug has already been reported so i am marking it a duplicate of Bug #517505 . Any further comments or discussion should take place their. Thank you for reporting this bug and please continue to report any bugs you may find in the future.

respectfully,
duanedesign