FEATURE: Subscribe emails need unique identifier to specify project they came from

Bug #681074 reported by jsherk
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
Low
Unassigned

Bug Description

When you subscribe to receive emails about Bugs, Blueprints or Answers in a particular project on Launchpad, the email sent does not have a unique identifier (specific to the project) in either the From: field or the Subject: field.

EXAMPLE:
I just got the following email:
From: myname <email address hidden>
Subject: Re: [Question #135181]: How to retrieve plugin path and absolute url?

THE PROBLEM:
I am subscribed to MANY different projects that are hosted on Launchpad, and there is no quick easy way to identify which project sent me this email in my email client. Although you can figure it out when you click on the email and read the body of the email, it would be nice to know where it came from without having to click on it.

The Footer is missing the info about the project, assignee, status, and language.

Curtis Hovey (sinzui)
affects: launchpad → launchpad-answers
Curtis Hovey (sinzui)
Changed in launchpad-answers:
status: New → Won't Fix
Revision history for this message
Curtis Hovey (sinzui) wrote :

We believe munging data into a subject line to be bad practice. Answers, like other Launchpad applications, sets x-header and adds a footer to provide this information:

    X-Launchpad-Question: product=xxx

Provides the details about the message content

    X-Launchpad-Message-Rationale:

Will explain why you got the email

The footer the Launchpad emails should reiterate both pieces of information. I think Answers is missing the details.

Changed in launchpad-answers:
status: Won't Fix → Triaged
importance: Undecided → Low
tags: added: email
description: updated
Revision history for this message
jsherk (jeff-forerunnertv) wrote :

Is it also bad practice to tell people who sent them the email in the From: field? Although the From field specifies it came from the launchpad.net website, should it not also specify which project it came from?

When I have an inbox with 100 new emails, I want to quickly go to the ones that are important first. Not every project I am subscribed too on Launchpad is important to me right now, but some are. I would like to know which project sent the email without having to open the email and check footers or X-Headers... I don't think anybody has a column in their email client that can display X-Launchpad header!

Thanks

Curtis Hovey (sinzui)
tags: added: questions
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